Elionie Jean-Jacques
Summary
Experienced in managing high-volume dispatch operations, optimizing routes to enhance efficiency and meet client needs. Demonstrated ability to resolve inquiries swiftly, contributing to improved service satisfaction. Background in production tasks emphasizes attention to detail and adherence to quality standards, ensuring accuracy in documentation and labeling. Proven adaptability in fast-paced environments, collaborating effectively with team members to achieve operational goals.
Overview
4
4
years of professional experience
Work History
Production/Manufacturing Assembly Associate
Mayco Colors
Hilliard, OH
03.2026 - Current
- Assembled, prepared, packaged, and labeled products following established procedures and quality standards to ensure product integrity.
- Executed diverse production tasks, including product preparation, printing, packaging, and assembly, while consistently maintaining accuracy and attention to detail.
- Inspect completed work for quality, accuracy, proper labeling, and presentation before products move to the next stage.
- Follow detailed work instructions, safety procedures, and production standards in a fast-paced manufacturing environment.
- Maintain a clean, organized, and safe work area while handling production materials and supplies.
- Collaborated with team members and supervisors to efficiently complete daily assignments and adapt to changing priorities, ensuring timely production deadlines.
Dispatcher
Columbus Yellow Cab Inc.
Columbus, OH
02.2025 - 03.2026
- Managed high-volume dispatch operations, optimizing driver routes to enhance service delivery and meet client needs.
- Resolved customer and driver inquiries promptly, increasing service satisfaction.
- Resolved customer and driver inquiries quickly, improving service satisfaction.
- Streamlined communication between drivers and management, improving response time and reducing errors.
Tester Operator
CTDI - Communications Test Design
Columbus, OH
06.2024 - 02.2025
- Conducted comprehensive testing and troubleshooting on electronic devices, identifying issues to ensure functionality and quality.
- Executed warehouse tasks including packing, labeling, inventory tracking, quality inspections, and preparing shipments to streamline operations.
- Collaborated with team to optimize workflow, reduce errors, and meet production deadlines.
- Trained and mentored new employees on operational procedures, safety protocols, and testing standards to enhance team competency.
- Operated warehouse equipment safely and efficiently, including scanners, pallet jacks, and assembly tools.
Direct Support Professional
Attain Inc.
Orlando, FL
11.2023 - 06.2024
- Supported individuals with developmental disabilities to enhance daily living skills.
- Facilitated daily living activities, fostering independence and self-sufficiency.
- Ensured a safe, respectful, and supportive environment.
- Maintained a safe, respectful, and supportive environment to promote client well-being.
Guest Service Associate
Wyndham Destinations
Orlando, FL
10.2022 - 11.2023
- Provided high-quality customer service to ensure positive guest experiences.
- Coordinated reservations, addressed billing inquiries, and fulfilled guest requests to enhance guest satisfaction.
- Delivered attentive customer service, contributing to positive guest experiences and repeat visits.
- Performed administrative tasks, managed phone calls, and operated front desk to support smooth hotel operations.
Education
High School Diploma -
Homestead Senior High School
Skills
- Quality Control & Troubleshooting
- Equipment Operation & Packing
- Inventory Management
- Safety Compliance
- Dispatch & Scheduling
- Data Entry & Documentation
- Customer & Patient Support
- Time Management
- Problem Solving
- Adaptability
- Reliability
- Attention to Detail
- Healthcare Documentation
- ADL Assistance
- HIPAA Awareness
Timeline
Production/Manufacturing Assembly Associate
Mayco Colors
03.2026 - Current
Dispatcher
Columbus Yellow Cab Inc.
02.2025 - 03.2026
Tester Operator
CTDI - Communications Test Design
06.2024 - 02.2025
Direct Support Professional
Attain Inc.
11.2023 - 06.2024
Guest Service Associate
Wyndham Destinations
10.2022 - 11.2023
High School Diploma -
Homestead Senior High School