Eliot Hill

Loading/Unloading packages servicing packages for customers and combination of tasks to ensure proper shipping

• Assisted with customer requests and answered questions to improve satisfaction.
• Achieved cost-savings by developing functional solutions to problems.
• Operated equipment and machinery according to safety guidelines.
• Exceeded customer satisfaction by finding creative solutions to problems.

• Assisted in the construction and maintenance of railroad track, including laying and securing ties, lining up track panels, and tamping ballast.
• Repaired or replaced defective bolts, spikes and anchors that secure track structures in place.
• Operated a variety of hand tools such as shovels, picks, rakes, tampers, hammers, sledges and bars to clear debris from tracks or remove old rail.
• Tore down the lake street track for reconstruction

• Assisted other departments when needed by providing additional support during busy periods.
• Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
• Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.