Eliot S. Echenique
Chicago,IL
Summary
I am interested in a position where I can use my skills and experience to provide accurate and reliable service. Experienced manager with proven leadership and relationship skills, skilled at overseeing multiple sites and improving operational efficiency to boost organizational success.
To contribute to the success of your organization.
Overview
26
26
years of professional experience
Work History
Senior Area Supervisor
Apache Service and Supply Co
04.2019 - 08.2025
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored team members to enhance productivity and performance.
- Implemented process improvements that increased operational efficiency.
- Coordinated inventory management, ensuring accuracy in stock levels and distribution.
- Conducted regular performance evaluations to identify areas for employee development.
- Resolved conflicts swiftly, maintaining positive team dynamics and morale.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Collaborated with the HR department for recruitment, selection, and onboarding of new employees, resulting in the formation of high-performing teams.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Tracked hours and inventory usage, and prepared associated reports.
- Developed a comprehensive safety protocol, significantly reducing workplace accidents and ensuring compliance with regulations.
- Maintained high standards of cleanliness and organization across multiple sites, enhancing customer experience.
- Submitted reports to senior management to aid in business decision-making and planning.
- Oversaw 25-plus different work site locations and conduct visits to each site daily
Community Youth Case Manager
SGA Youth and Family Services
08.2018 - 03.2019
- Developed individualized service plans to address youth needs and promote positive outcomes.
- Coordinated with community resources to facilitate access to support services for clients.
- Monitored progress and adjusted interventions based on client feedback and changing circumstances.
- Conducted assessments to identify strengths, challenges, and goals of youth participants.
- Led workshops focused on skill-building, personal development, and conflict resolution strategies.
- Advocated for youth rights within various systems, ensuring equitable treatment and access to resources.
- Facilitated skill-building workshops, enabling young people to develop valuable skills for future employment opportunities.
- Enhanced community connections for youths through outreach and partnership building with local organizations.
- Organized events designed to foster positive relationships between youths and their communities, promoting social integration and reducing isolation.
- Conducted regular home visits to monitor the well-being of youth clients within their living environments, identifying any potential concerns or issues requiring attention from case managers or other professionals involved in their care plan management process.
- Coordinated vocational training opportunities that helped prepare young individuals for future employment prospects.
- Maintained accurate records of client progress, facilitating more effective communication among team members regarding individual cases.
Dispatcher, Recruiter
Geralex Inc.
07.2017 - 07.2018
- Dispatching substitute employees for work shift call offs and schedules.
- Completed weekly payroll invoice.
- Interviewing and on boarding process of new employees.
- Ordering and issuing uniforms and ID badges.
- Assisting managing area manager on work different work sites.
- Developed training materials that enhanced onboarding processes for new employees, increasing retention rates in the department.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Resolved conflicts between field units, ensuring smooth operation and team cohesion.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Operations Manager, Area Supervisor
Vargas Group
06.2014 - 06.2016
- Managed and developed supervisors and labor staff of 80 plus employees.
- Completed weekly payroll utilizing Kronos software.
- Trained employees on specialized cleaning equipment and quality control on cleaning chemicals. Reviewed performance and conducted additional training as needed.
- Administrated transfers of union labor to new locations dictated by budget changes.
- Represented company at community & administrative staff meetings.
- Maintained budget by closely managing time, attendance, and schedules.
Youth Advocate
Geneva Foundation
04.2013 - 06.2016
- Provided direct services to youths with severe behavioral disorders including mentoring and implementation of treatment goals.
- Supported and mentored students in developing skills to become successful in community.
- Implemented and monitored group home activities.
- Advocated for youth rights and access to essential services, ensuring holistic support for at-risk populations.
- Collaborated with community organizations to facilitate workshops promoting personal development and life skills.
- Facilitated communication between youth and community resources to support development initiatives.
- Facilitated group sessions addressing topics such as conflict resolution, self-esteem building, and decision making.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
Administrative Assistant, Patient Advocate
Midwest Orthopedics at Rush
01.2006 - 03.2012
- Organized and maintained physician practice while overseeing medical charts (EMR), office phones, incoming/outgoing mail, faxes, and emails.
- Obtained precertification for surgeries and studies. (Surgical coordinator)
- Arranged appropriate travel, visas, agendas, and necessary contacts for physician’s.
- Coordinated patient intake, admissions records, and processed insurance information.
- Created and maintained computer and paper based filing for medical charts.
- Managed scheduling and calendar coordination for executives, ensuring efficient time management.
- Followed document protocols to safeguard confidentiality of patient records.
Personal Banker, Receptionist and Vault attendant
Banco Popular NA
01.2000 - 01.2005
- Cultivated strong client relationships through personalized financial solutions and exceptional service.
- Analyzed customer needs to recommend suitable banking products and services.
- Managed account openings, closures, and maintenance with attention to detail and accuracy.
- Resolved complex customer inquiries promptly, ensuring satisfaction and loyalty retention.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Education
General Studies
Harold Washington College
Chicago, ILHigh school diploma - undefined
Antonia Pantoja High School
Chicago, ILSkills
- Fluent in Spanish
- Operational oversight expertise
- Effective case management strategies
- Office operations oversight
- Strong problem-solving skills in high-pressure situations
- Experience in leadership development
- Customer Service Interpersonal skills
- Proficient in Microsoft Office
- Effective time management
- Multitasking, Excellent communication
- Strong attention to detail
- Teamwork, Team leadership, Adaptability
Timeline
Senior Area Supervisor
Apache Service and Supply Co
04.2019 - 08.2025
Community Youth Case Manager
SGA Youth and Family Services
08.2018 - 03.2019
Dispatcher, Recruiter
Geralex Inc.
07.2017 - 07.2018
Operations Manager, Area Supervisor
Vargas Group
06.2014 - 06.2016
Youth Advocate
Geneva Foundation
04.2013 - 06.2016
Administrative Assistant, Patient Advocate
Midwest Orthopedics at Rush
01.2006 - 03.2012
Personal Banker, Receptionist and Vault attendant
Banco Popular NA
01.2000 - 01.2005
High school diploma - undefined
Antonia Pantoja High School
General Studies
Harold Washington College