Eliott Wade
Kalamazoo,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Driver/Barn Hand
Mackinac Island Carriage Tours
Mackinac Island, MI
04.2021 - 07.2024
- This job is seasonal, meaning that short gaps exist in my time employed here. I make this note because it would seem redundant to list it multiple times. I typically worked from April until December.
- Provided detailed information to tourists about local attractions and points of interest.
- Organized and conducted daily tours for groups of up to 35 people.
- Maintained a positive attitude and enthusiasm when interacting with guests.
- Ensured visitors had an enjoyable experience by providing interesting facts and stories related to tour sites.
- Followed safety protocols at all times while guiding guests through the tour areas.
- Greeted visitors upon arrival, answered questions regarding tours, travel plans or local area attractions.
- Monitored visitor numbers during each tour session to ensure compliance with COVID-19 regulations.
- Provided daily care for horses, including feeding, grooming, and exercising them.
- Maintained barns, stalls, paddocks and other horse-related facilities in a clean and safe condition.
- Assisted with the administration of medications to horses as needed.
- Mucked out stalls to remove waste and debris and keep conditions sanitary.
- Completed routine barn upkeep tasks such as stocking supplies.
- Cared for and groomed up to 30 horses each day.
Senior Wrangler
Sundance Trails Guest Ranch
Red Feather Lakes, CO
03.2023 - 10.2023
- Assisted in the training of horses, including ground work and riding instruction.
- Provided lessons to riders of all ages and skill levels.
- Instructed students on proper horse care, grooming, tacking up, and saddling techniques.
- Demonstrated correct riding form for a variety of disciplines such as show jumping, dressage, cross-country, western pleasure, barrel racing.
- Provided instructions and safety tips to riders before each trail ride.
- Conducted assessments of horses' health and welfare, including hoof care, grooming, tacking up, feeding, and exercising.
- Led guided rides for groups of varying sizes along designated trails in a safe manner.
- Monitored the behavior of horses and riders during rides to ensure safety.
- Cleaned stables, tack rooms, arenas and other areas as needed.
- Assisted with the loading and unloading of horses from trailers for transport purposes.
- Developed relationships with customers through outstanding customer service skills.
- Performed minor repairs on saddles, bridles or other equipment when necessary.
- Assisted in the daily care of livestock, including feeding and watering animals.
- Maintained fences and gates to ensure safety of animals.
- Performed general ranch maintenance such as cleaning stalls, barns, and other areas.
- Operated tractors and farm equipment for various tasks.
- Provided medical treatments to sick or injured animals.
- Conducted regular inspections of buildings, vehicles, and grounds for needed repairs or maintenance.
- Ensured compliance with all applicable laws related to animal care.
- Repaired broken fencing or other structures on the property.
- Provided water, food, vaccinations, and healthcare for approximately 50 head of livestock.
- Prepared horses for travel.
- Trained new workers on safety and ranch procedures.
- Closely monitored and recorded behavior and health of horses and livestock.
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Responded quickly to emergency situations involving damage caused by storms or other natural disasters.
- Assisted with painting projects both inside and outside the facility.
Pizza Maker
Alibi of Troy
Troy, MI
02.2020 - 04.2021
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Prepared dough and sauce for pizzas according to recipes.
- Cleaned and sanitized kitchen surfaces and equipment.
- Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Assisted other cooks in preparing salads, sandwiches, desserts and appetizers.
- Inspected workstations for cleanliness before beginning shift.
- Measured ingredients accurately using measuring cups or scales.
- Cut toppings such as pepperoni, mushrooms or onions into small pieces ready for use on pizzas.
- Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.
- Followed established recipes when creating specialty pizzas requested by customers.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Used pizza cutter to slice whole pizzas according to customer size specifications.
- Cut vegetables and rolled out dough to prepare raw materials for cooking.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Sanitized workstation at end of shift to prevent foodborne illnesses.
Master Griller
Bd's Mongolian Barbeque
Auburn Hills, MI
09.2016 - 08.2019
- Maintained a clean and safe grilling station, ensuring all food safety regulations were followed.
- Monitored grill temperatures to ensure proper cooking of food items.
- Demonstrated knowledge of menu items and how they are prepared.
- Operated grills, deep fryers, ovens, steamers, slicers and other kitchen equipment in accordance with safety guidelines.
- Verified that prepared food met quality standards for temperature and appearance before serving to customers.
- Cleaned work areas and equipment following established sanitation procedures.
- Assisted in unloading deliveries from vendors when necessary.
- Stocked refrigerators with fresh ingredients and supplies daily.
- Rotated stock on shelves to ensure product freshness and availability of products at all times.
- Ensured meals were cooked quickly and efficiently while maintaining high standards of quality.
- Restocked utensils, napkins, plates, cups, as needed for each shift.
- Adhered to all health department regulations related to food handling practices.
- Assisted in training new staff members on proper grilling techniques.
- Participated in weekly inventory counts of supplies and ingredients.
- Monitored kitchen productivity and assessed overall productivity and workflow.
- Sanitized workstation before and after shift to prevent illness and food contamination.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Set up work stations prior to restaurant opening to improve speed during busy periods.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Conducted regular performance evaluations of kitchen personnel.
- Trained new employees on proper cooking techniques, recipes and food preparation methods.
- Resolved customer complaints regarding food quality or service issues.
- Reviewed invoices from vendors to ensure accuracy of orders placed.
- Provided guidance to junior chefs on complex cooking techniques.
- Performed regular inspections of storage areas, coolers, freezers, ovens.
- Enforced strict adherence to health codes and safety protocols in the workplace.
- Analyzed financial data related to kitchen operations including labor costs, revenue.
- Collaborated with other supervisors on various projects related to restaurant operations.
- Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Executed hands-on preventive maintenance and repairs to keep equipment functional.
- Delegated work to staff, setting priorities and goals.
Night Shift Lead
Speedway Gas Station
Rochester Hills, MI
09.2015 - 09.2016
- Assigned tasks to employees and monitored their performance.
- Monitored the security of the premises during night shifts.
- Provided support and guidance to new employees during night shifts.
- Managed customer service issues during night shifts.
- Created reports detailing the progress of each employee's tasks for the shift.
- Maintained accurate records of inventory levels throughout each shift.
- Coordinated with vendors for supply deliveries, ensuring accuracy in order fulfillment.
- Reported any incidents or accidents that happened during night shifts to management immediately.
- Documented all activities performed during each shift accurately and efficiently.
- Completed opening and closing duties to facilitate business operations.
- Handled inventorying responsibilities.
- Performed opening and closing procedures, set up registers and arranged products to keep facility operations-ready.
- Kept areas clean, neat and inspection-ready to comply with product guidelines.
Team Member
Mcdonalds
Rochester Hills, MI
07.2013 - 06.2015
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Promoted products through effective merchandising techniques.
- Greeted customers upon entering the store with friendly demeanor.
Education
Some College (No Degree) - Biology
Oakland Community College
Auburn HillsTrade Classes - Automotive Collision Repair, Welding, Machining.
Oakland Community College
Auburn Hills, MISkills
- Equipment Operation
- Daily logging
- Processes and procedures
- Loading and unloading
- Defensive Driving
- Equipment monitoring
- Valid Driver's License
- Route Determination
- Problem-Solving
- Driving and transportation
- Customer Service
Timeline
Senior Wrangler
Sundance Trails Guest Ranch
03.2023 - 10.2023
Driver/Barn Hand
Mackinac Island Carriage Tours
04.2021 - 07.2024
Pizza Maker
Alibi of Troy
02.2020 - 04.2021
Master Griller
Bd's Mongolian Barbeque
09.2016 - 08.2019
Night Shift Lead
Speedway Gas Station
09.2015 - 09.2016
Team Member
Mcdonalds
07.2013 - 06.2015
Some College (No Degree) - Biology
Oakland Community College
Trade Classes - Automotive Collision Repair, Welding, Machining.
Oakland Community College
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