Elis Garcia
Charlotte,NC
Summary
Skilled scheduling professional with comprehensive experience in managing calendars, coordinating logistics, and ensuring seamless operations. Strong focus on team collaboration and achieving results, adapting easily to changing needs. Proficient in multitasking, communication, and problem-solving, with reliable and organized approach to tasks.
Overview
24
24
years of professional experience
Work History
Pre-Certification/Scheduling Coordinator
St. John’s Riverside Hospital
09.2015 - Current
- Schedule and pre-register patients for Radiology and some ancillary services.
- Coordinate with doctors, staff, nurses, patients, and other medical departments while setting up appointments on the phone or in-person.
- Verify patient’s insurance, such as eligibility and pre-certification requirements.
- Obtain authorizations for all scheduled appointments by contacting the appropriate insurance provider.
- Efficiently working with referring physician offices by obtaining clinical and demographic data; and providing authorizations.
- Follow up with insurance companies within 24 hours of initial request if authorization goes into review.
- Coordinates peer-to-peer with insurance companies and referring physicians if more clinical information is required.
- Ensures that all authorizations are entered correctly into Meditech.
Medical Assistant/Front Office
Family Medicine of Westchester
01.2009 - 01.2014
- Recorded patient history and personal information, as well as scheduled appointments.
- Answered and made phone calls.
- Verified insurance eligibility and benefits
- Checked patients in and out
- Assisted the physician with patient examinations, as well as measured vital signs
Medical Assistant
Access Medical Group
01.2007 - 01.2009
- Performed basic test in laboratory, sterilized medical equipment, and disposed of medical supplies that have been contaminated.
- Provided administrative assistance when needed, such as scheduling patient appointments, answering phone calls, provided test results, etc.
- Responsible for assisting MD and/or Nurses in providing care to their patients.
Relations Associate
DOC Continuum Medical Group
01.2004 - 01.2006
- Registration and Transaction of Patients
- Telecommunications
- Medical insurance Verification and Processing
- Inputted and updating medical information in ADS systems
- Booked appointments for PCP and Specialty Physicians
Receptionist
Superior Medical Services
01.2003 - 01.2004
- Scheduled patients’ follow up appointments
- Prepared paperwork for Workers Comp/No Fault cases
- Communicated effectively with all medical team.
Medical Assistant
Hudson River Pediatrics
01.2002 - 01.2003
- Prepared vaccines for MDs as needed
- Patient vitals
- Verified insurance and created referrals for Specialty MDs
Education
Bachelor of Science - Sociology with an Emphasis in Social Work
Grand Canyon University
04.2022
Medical Billing & Coding - undefined
The Westchester College
Scarsdale, NY01.2018
Medical Assistant Certification - undefined
Ultrasound Diagnostic School
Elmsford, NY01.2001
Skills
- Office Management
- Authorizations Verifications
- Administrative Assistant
- Customer Service
- Medical Billing & Coding
- Time Management
- Bilingual: English and Spanish
- Multitasking
- Insurance Verification
- Document Management
- Problem-solving
- Strong work ethic
- Data entry
- Verbal and written communication
- Teamwork and collaboration
- Time management skills
- Attention to detail
- Critical thinking
- Effective multitasking
- Customer service and support
- Patient scheduling
- Documentation and reporting
Timeline
Pre-Certification/Scheduling Coordinator
St. John’s Riverside Hospital
09.2015 - Current
Medical Assistant/Front Office
Family Medicine of Westchester
01.2009 - 01.2014
Medical Assistant
Access Medical Group
01.2007 - 01.2009
Relations Associate
DOC Continuum Medical Group
01.2004 - 01.2006
Receptionist
Superior Medical Services
01.2003 - 01.2004
Medical Assistant
Hudson River Pediatrics
01.2002 - 01.2003
Medical Billing & Coding - undefined
The Westchester College
Medical Assistant Certification - undefined
Ultrasound Diagnostic School
Bachelor of Science - Sociology with an Emphasis in Social Work
Grand Canyon University
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