Elisa Alvalle
Overview
14
14
years of professional experience
Work History
Security Administrator - BlackRock
Allied Universal Security
New York, USA
01.2023 - Current
- Coordinated communication via emails and phone calls with employees and vendors at BlackRock for major events, ensuring resolution of any badging issues
- Worked alongside regional events team to guarantee smooth implementation of various events, including Kids Day and Global Summits. Assisted with tasks like registration and security for optimal client satisfaction.
- Overseen the successful functionality of access cards and CCTVs at newly constructed facilities in collaboration with regional FM team and security contractors, as well as existing AMRS locations.
- Resolved issues related to access control systems, such as doors, badges and CCTV cameras using CCURE, Alert Enterprise system and Genetec.
- Consistently provided Audit information by running and updating significant data reports on a monthly basis for badging, access control, and security levels.
- Instructed Team Members in programming, access control, and badging operations. Designed SOP for recently introduced work processes to promote ease of procedure execution.
Security Administrator/Programmer - Deutsche Bank
Allied Universal Security
New York, USA
11.2016 - 12.2022
- Established and maintained a comprehensive security infrastructure process and spreadsheet for tracking break fix issues, project milestones, and preventative maintenance measures.
- Managed programming of various security components such as card readers, HID card scanners and CCTV cameras across multiple sites in the Americas Region.
- Streamlined and optimized the access recertification process, ensuring comprehensive coverage of all access control areas in the Americas region on a quarterly and monthly basis.
- Implemented effective organizational strategies to streamline coordination of security vendors, responding promptly to Facility Managers in the event of technical emergencies or hardware malfunctions.
- Maintained consistent reporting and documentation of invoice details for services rendered.
- Oversaw and managed major security projects, collaborating closely with the Facilities Team to order necessary security items and ensure completion of installation.
Security Regional Operations Agent - Deutsche Bank
Allied Universal Security
New York, USA
08.2010 - 11.2016
- Managed efficient operation of Access Control, Fire Alarm, Security Camera, Key Control, and Two-Way Radio Systems to maximize security and enforce access restrictions.
- Provided customer service to clients through phone and email communication.
- Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
Education
Business Administration -
Hostos Community College
NY01.2009
Skills
- Office Management
- Database entry
- Workflow Optimization
- Clerical Support
- Scheduling and calendar management
References
References available upon request.
Timeline
Security Administrator - BlackRock
Allied Universal Security
01.2023 - Current
Security Administrator/Programmer - Deutsche Bank
Allied Universal Security
11.2016 - 12.2022
Security Regional Operations Agent - Deutsche Bank
Allied Universal Security
08.2010 - 11.2016
Business Administration -
Hostos Community College
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