Elisa Cardona
Santa Barbara,CA
Summary
With my years of customer service I have had the opportunity of working with and serving a variety of people old and young, accommodating their every needs. I bring a bright and helpful environment with me everywhere I go whether it’s my co-works, customers or even a stranger on the street. I’m flexible with scheduling and previous employers can vouch that I’m very reliable. Lastly, I’m very open to learning new things, criticism, and bettering my work everyday.
Overview
4
4
years of professional experience
Work History
Ranch Hand
Rancho Oso
Santa Barbara, California
05.2024 - Current
- Communicated effectively with team members to coordinate daily tasks efficiently.
- Transported feed, supplies, and livestock between locations as needed.
- Assisted in the daily care of livestock, including feeding and watering animals.
- Performed general ranch maintenance such as cleaning stalls, barns, and other areas.
- Provided medical treatments to sick or injured animals.
- Repaired broken fencing or other structures on the property.
- Learned how to hitch a water tank to 4x4 truck and use a gas fueled pump to fill it with water weekly
- Inspect fire extinguishers for proper pressure gauge or physical damage, initial & date
- Adapted and learned how to handle new animal additions such as cows, pigs, even tortoises
- Covered shifts on the weekends and came in for morning and night-shifts some days
Pharmacy Clerk
The Medicine Shoppe® Pharmacy
Santa Barbara, CA
08.2022 - 06.2024
- Assisted customers with refilling and purchasing medications.
- Verified accuracy of prescriptions filled by pharmacists.
- Answering and Making phone calls to patients, doctors offices & other pharmacy’s
- Checked expiration dates on prescription drugs.
- Processed payments from customers using cash registers or other electronic systems.
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
- Prepared reports summarizing daily transactions.
- Restocked shelves and prepared expired drugs for return.
- Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
- Greeted customers to determine wants or needs.
- Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Built and maintained productive relationships with employees & customers.
- Received refill requests from patients, followed up and fulfilled them
- Alternated with co-workers on weekend shifts
Server
Sushi Teri
Carpinteria, CA
06.2021 - 08.2022
- Assisted in training new servers/food-runners/hosts
- Maintained knowledge of current menu specials, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers, especially regarding food allergies.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served quickly and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies, cleaning tables, sweeping floors.
- Handled money transactions as well as calculating tips and closing the registers for the day/night.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Addressed complaints to kitchen staff and served replacement items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Stocked service areas with supplies during slow periods, as well as sanitizing menus and tables, refilling the ice machine, etc.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Worked double-shifts some days when needed
Education
High School Diploma -
San Marcos High School
San Marcos, CA06-2022
Skills
- Efficient and thorough
- Social and energetic
- Familiar with POS system
- Thoughtful and understanding
- Problem solving and team work skills
- Always looking for ways to improve day-to-day work
- Never let personal conflict interfere with work
- Overall an understanding and thoughtful person
Timeline
Ranch Hand
Rancho Oso
05.2024 - Current
Pharmacy Clerk
The Medicine Shoppe® Pharmacy
08.2022 - 06.2024
Server
Sushi Teri
06.2021 - 08.2022
High School Diploma -
San Marcos High School