Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elisa Cherio Perez

Paterson,NJ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Toter

Geriscript Pharmacy
02.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.

LUDBT Associate

TJ Maxx Distribution Center
09.2023 - 01.2024
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Located the pallets that I was assigned to with ease, made sure all data was correct before beginning to work on it.
  • Accurately sent out orders to different store locations.

Dental Receptionist

S Dental & Specialties
02.2023 - 07.2023
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
  • Helped patients complete necessary medical forms and documentation.
  • Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
  • Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
  • Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Managed accounts receivable duties by timely invoicing patients for services rendered while tracking payments received or outstanding balances due accurately.
  • Managed patient billing processes for timely, accurate payments.
  • Collaborated with team members to maintain an organized inventory system for dental supplies and office materials.
  • Ensured patient privacy by adhering to all HIPAA regulations during the collection, storage, and sharing of sensitive information.

Associate

CVS Pharmacy
01.2021 - 07.2021
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.

Brand Representative

Victoria's Secret PINK
07.2019 - 02.2020
  • Completed floorsets, filled floor, and rang up customers.
  • Provided excellent customer service, resulting in positive feedback and repeat business.
  • Enhanced sales performance through effective communication of product features and benefits.
  • Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Maintained up-to-date knowledge of industry trends, enabling informed recommendations to clients on product selection.
  • Established strong relationships with store management, ensuring ongoing support for the brand''s presence.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Achieved consistent sales targets by actively engaging with potential customers and addressing their specific needs.
  • Rang up customers by processing cash and credit payments to complete Number sales transactions on average each Timeframe.
  • Collaborated with team members to develop innovative marketing strategies for promoting the brand.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.

Customer Service Representative

Walgreens
02.2018 - 07.2018
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Nursing

William Paterson University of New Jersey
Wayne, NJ

High School Diploma -

Eastside High School
Paterson, NJ
06.2018

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Active Listening
  • Organization and Time Management
  • Problem Resolution
  • Verbal Communication
  • Calm Under Pressure
  • Multitasking Abilities

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Toter

Geriscript Pharmacy
02.2024 - Current

LUDBT Associate

TJ Maxx Distribution Center
09.2023 - 01.2024

Dental Receptionist

S Dental & Specialties
02.2023 - 07.2023

Associate

CVS Pharmacy
01.2021 - 07.2021

Brand Representative

Victoria's Secret PINK
07.2019 - 02.2020

Customer Service Representative

Walgreens
02.2018 - 07.2018

Nursing

William Paterson University of New Jersey

High School Diploma -

Eastside High School

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Elisa Cherio Perez