ELISA COLLAZO

• Managed day-to-day salon operations, including opening and closing procedures as well as handling any issues that arose during business hours.
• -Performed regular inventory checks on salon supplies i.e., shampoo bottles, notifying management when restocking was needed.
• -Created complex updo hairstyles for special events, weddings, and proms.
• -Provided clients with catered recommendations for salon retail products to maintain hair health and appearance between appointments.
• -Cut and styled hair for diverse client base, specializing in texturizing and thinning.
• -Booked client appointments and coordinated schedule with salon receptionist.
• -Explained salon services and pricing to help clients with budget and haircare decisions.
• -Greeted new arrivals and delivered excellent customer service.
• -Maintained neatness of service waiting areas.
• -Colored hair using highlights, lowlights and permanent dye techniques.
• -Met customer requests for precision cuts, trends and color techniques.
• -Managed client records by updating contact information, appointment history, and any relevant notes regarding styling preferences or allergies.
• -Collaborated closely with other stylists to create positive team environment.
• -Assisted with inventory management by ordering necessary supplies and products.
• -Created specialized looks for special occasions like weddings or proms.
• -Assisted in all areas of salon to facilitate smooth operations.
• -Safeguarded clients and staff through stringent adherence to cleaning and sanitizing requirements. -Maintained cleanliness of work area and sanitized tools regularly.
• -Recorded and maintained accurate inventory of hair products and tools.
• -Washed and rinsed clients' hair using most appropriate products.
• -Cut and styled clients' hair according to their preferences and needs.
• -Handled cash transactions accurately when processing client payments at end of appointments.
• -Participated in promotional events such as local fashion shows or charity fundraisers.
• -Promoted services on social media platforms to increase referrals, engagement and brand awareness.
• -Fitted, trimmed and styled hairpieces.
• -Demonstrated and explained cosmetic use to customers.
• -Utilized social media platforms to showcase completed styles, promoting salon's services to potential clients.
• -Worked efficiently under pressure during peak salon hours while maintaining high-quality results.
• -Demonstrated excellent customer service skills by addressing client concerns promptly and professionally. -Provided professional hair coloring and highlighting services.
• -Scheduled appointments for clients over phone or in-person.
• -Educated clients on proper hair care techniques and recommended suitable products for at-home maintenance.
• -Performed various hair treatments, including deep conditioning, scalp massages, and keratin treatments.
• -Trained new staff members on salon procedures, policies, and styling techniques. -Booked client appointments from calls, walk-ins and social media.
• -Chose appropriate cuts based on preferences, facial features and fashion trends.
• -Oversaw hairstylists, hairdressers and assistants during training and probation. -Washed and applied hair products to remove dead skin and smoothen scalp.
• -Fulfilled client requests, shaving, trimming and shaping beards and mustaches.
• -Helped customers improve hair health and appearance with new products and routines. -Bleached, dyed or tinted hair using different products.
• -Cut, trimmed and shaped customer hair, following instructions on styles and patterns.
• -Minimized infection risk by keeping stations and tools clean and sanitized. -Built and preserved strong client relationships to increase return visits.
• -Recommended updates and expansions to technology, improving customer service and retention. -Maintained service quality standards by monitoring and mentoring customer service staff.
• -Responded, resolved and followed up on customer service issues.
• -Delivered positive customer experiences with proactive handling of requests or complaints.
• Assisted colleagues in tasks such as washing towels or cleaning brushes when not occupied with client appointment.
• Conducted consultations with clients to discuss their desired hairstyle and advised on suitable options based on face shape, hair type, and lifestyle.

-Managed day-to-day salon operations, including opening and closing procedures as well as handling any issues that arose during business hours.

-Performed regular inventory checks on salon supplies i.e., shampoo bottles, notifying management when restocking was needed.

-Created complex updo hairstyles for special events, weddings, and proms.

-Provided clients with catered recommendations for salon retail products to maintain hair health and appearance between appointments.

-Cut and styled hair for diverse client base, specializing in texturizing and thinning.

-Booked client appointments and coordinated schedule with salon receptionist.

-Explained salon services and pricing to help clients with budget and haircare decisions.

-Greeted new arrivals and delivered excellent customer service.

-Maintained neatness of service waiting areas.

-Colored hair using highlights, lowlights and permanent dye techniques.

-Met customer requests for precision cuts, trends and color techniques.

-Managed client records by updating contact information, appointment history, and any relevant notes regarding styling preferences or allergies.

-Collaborated closely with other stylists to create positive team environment.

- Inventory management by ordering necessary supplies and products.

-Created specialized looks for special occasions like weddings or proms.

-Assisted in all areas of salon to facilitate smooth operations.

-Safeguarded clients and staff through stringent adherence to cleaning and sanitizing requirements.

-Maintained cleanliness of work area and sanitized tools regularly.

-Recorded and maintained accurate inventory of hair products and tools.

-Washed and rinsed clients' hair using most appropriate products.

-Cut and styled clients' hair according to their preferences and needs.

-Handled cash transactions accurately when processing client payments at end of appointments.

-Participated in promotional events such as local fashion shows or charity fundraisers.

-Promoted services on social media platforms to increase referrals, engagement and brand awareness.

-Fitted, trimmed and styled hairpieces.

-Demonstrated and explained cosmetic use to customers.

-Utilized social media platforms to showcase completed styles, promoting salon's services to potential clients.

-Worked efficiently under pressure during peak salon hours while maintaining high-quality results.

-Demonstrated excellent customer service skills by addressing client concerns promptly and professionally.

-Provided professional hair coloring and highlighting services.

-Scheduled appointments for clients over phone or in-person.

-Educated clients on proper hair care techniques and recommended suitable products for at-home maintenance.

-Performed various hair treatments, including deep conditioning, scalp massages, and keratin treatments.

-Trained new staff members on salon procedures, policies, and styling techniques.

-Booked client appointments from calls, walk-ins and social media.

-Chose appropriate cuts based on preferences, facial features and fashion trends.

-Oversaw hairstylists, hairdressers and assistants during training and probation.

-Washed and applied hair products to remove dead skin and smoothen scalp.

-Fulfilled client requests, shaving, trimming and shaping beards and mustaches.

-Helped customers improve hair health and appearance with new products and routines.

-Bleached, dyed or tinted hair using different products.

-Cut, trimmed and shaped customer hair, following instructions on styles and patterns.

-Minimized infection risk by keeping stations and tools clean and sanitized.

-Built and preserved strong client relationships to increase return visits.

-Recommended updates and expansions to technology, improving customer service and retention.

-Maintained service quality standards by monitoring and mentoring customer service staff.

-Responded, resolved and followed up on customer service issues.

-Delivered positive customer experiences with proactive handling of requests or complaints.

-Assisted colleagues in tasks such as washing towels or cleaning brushes when not occupied with client appointment.

- Conducted consultations with clients to discuss their desired hairstyle and advised on suitable options based on face shape, hair type, and lifestyle.