Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with efficiency and service quality across various environments.
Overview
7
7
years of professional experience
Work History
Traffic Administration Coordinator
Coastal Pacific Food Distributors
03.2023 - Current
Assisted management with special projects to complete all tasks by deadlines.
Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Maintained databases and contact lists to keep important contact information accurate and up to date.
Prepared detailed documents and reports in adherence administrative processes.
Maintained office calendars to track important dates and deadlines.
Coordinated and scheduled meetings and appointments to keep organization running smoothly.
Created spreadsheets and other materials to support organizational activities.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Loan Processor/ Clerical
Origence Lending Services
07.2022 - 01.2023
Partnered with Credit Unions to process loans
Documentation review and communication with dealers/ unions through funding completion
Closed and processed up to 18 funds daily
Reviewed and resolved issues with carriers
Verified loan documents matched with the with the credit bureaus and ensured validity through the loan process
Verified income and the amount financed
Followed Loan-to-value guidelines
Assigned to complex loans which required a high level of judgment and problem-solving skills.
Logistics Coordinator/ Clerical
Schneider Electric
12.2020 - 07.2022
Maintained daily service and service sales order reports, process staged orders, interacting with the warehouses, freight carriers and any additional necessary contacts to identify and resolve any issues that would impact shipments to meet delivery requirements
Managed service and service sales orders to ship to requirements
Prioritized logistics needs when necessary; communicate with warehouse operations and logistics teams in order to meet delivery requirements
Followed existing processes and procedures to ensure daily execution of operating standards and service level agreements
Ability to effectively communicate with professionalism and positive attitude with various individuals/groups
WMS systems and applications with two years of experience: Manhattan, Q2C, Home Depot Portal, Synaps, BlueJay, and SAP.
Team Leader
Jack in the Box
05.2017 - 06.2019
Elevated team performance with expert training and mentoring of new associates
Maximized quality and productivity with thorough training and consistent monitoring of team performance
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Education
Associate of Science - Business Administration
Riverside City College
Riverside, CA
06.2023
High School Diploma -
Buena Park High School
8833 Academy Dr, Buena Park, CA 90621
06.2019
Skills
Strong communication skills
Bilingual (English/ Spanish)
Reliable
Disciplined
Data Entry
Customer Service Driven
Team Collaboration
Time Management
Office Administration
Microsoft Access
Attention to Detail
Timeline
Traffic Administration Coordinator
Coastal Pacific Food Distributors
03.2023 - Current
Loan Processor/ Clerical
Origence Lending Services
07.2022 - 01.2023
Logistics Coordinator/ Clerical
Schneider Electric
12.2020 - 07.2022
Team Leader
Jack in the Box
05.2017 - 06.2019
Associate of Science - Business Administration
Riverside City College
High School Diploma -
Buena Park High School
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