ELISA ELDRIDGE
Westminster,CO
Summary
Experienced Supervisor leading team members in child welfare casework. Assign cases, mentor employees, provide feedback, ensure safety for children and families. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Ongoing Supervisor
Adams County Social Services
01.2017 - Current
- Provide direct supervision for team of seven staff (one Social Caseworker IV, five Social Caseworker III’s and one Case Aide)
- Guide, mentor, and teach child protection casework to team members
- Provide ongoing support
- Provide case consultation to assist in development of case plans, address barriers, and ensure safety and well-being of children
- Ensure compliance with county, state, and federal mandates
- Review statistics and performance measures, making adjustments where needed to improve outcomes
- Review and approve case documents, safety/risk assessments, and court reports
- Facilitate Red Teams to determine assignment of new referrals/reports of child abuse and neglect
- Participate in staffings, group supervisions, and family team meetings with internal and external participates to determine case progress, appropriate services, and client needs
- Ensure that appropriate services are being provided for clients and approve service referrals
- ICPC Supervisor
- Maintain direct contact with clients and collaterals as needed for casework support
- Coordinate case transfers between units
- Provide expert testimony in court
- Active participant in leadership team.
Social Caseworker III
Adams County Social Services
01.2012 - 01.2017
- Build a rapport with and engage families that require ongoing child protection services and identify services to meet their needs
- Develop and implement treatment plans with defined goals, objectives and action steps necessary to mitigate the identified child protection concerns
- Participate in Family Team Meetings in order to engage families and move cases forward
- Participate in Red Teams to determine assignments for new referrals
- Write clear and concise court reports, attend court hearings, make recommendations to the court and testify at hearings when necessary
- Qualified as an expert witness numerous times
- Provide crisis intervention to families in need, create safety plans, and place children in out of home care when necessary
- Refer clients for appropriate services and then monitor and evaluate participation and integration of information, skills and tools to modify unhealthy patterns of behavior
- Keep in consistent communication with other professionals involved in cases; including GAL's, the court, therapists, schools, CASA's, placement providers, etc.
- Work towards achieving permanency for children and families by addressing child protection concerns and the results of trauma in the family
- Conduct diligent searches to identify permanent connections for children
- Conduct monthly home visits with children and families to consistently assess for safety and progress towards treatment goals
- Supervise visits between parents and children in out of home care
- Complete home studies and certification for potential foster families
- Provide ongoing support for certified foster homes
- Maintain appropriate documentation and gather required forms for continued licensure of foster homes
- ICPC Liaison.
Case Aide IV
Adams County Social Services
01.2008 - 01.2012
- Answer incoming phone calls on the child abuse hotline
- Take child abuse and neglect reports by obtaining accurate demographic information and detailed narratives of the situation
- Use excellent writing and grammatical skills to describe events
- Also, take child abuse reports from members of the public who come into the office in person
- Answer child welfare questions from the public, refer to other community agencies, and direct calls as appropriate
- Enter child abuse referrals accurately into the state database (TRAILS) and research family history
- Use multiple resources to obtain contact and background information on clients
- Provide over the phone crisis intervention to callers
- Communicate and coordinate effectively with other community agencies such as schools, police departments, counseling centers, etc
- Train new caseworkers in taking detailed child welfare reports
- Provide follow up calls to clients when referrals do not meet the criteria to assign a caseworker but do require over the phone intervention to address concerns of abuse or neglect.
Senior Administrative Clerk, Change of Venue Coordinator, ICPC Liaison
Adams County Social Services
01.2004 - 01.2008
- Open and assign child abuse reports to case workers
- Maintain and update information in state and county databases and computer programs
- Once casework is complete, close cases in appropriate systems
- Update state computer system during Special Review Meetings/TRCCF Meetings with Managers and Supervisors
- Determine appropriate information to enter
- Create and update spreadsheets pertaining to these meetings
- Change of Venue (COV) Coordinator for Adams County
- Chairperson responsibilities for statewide quarterly COV Coordinator meetings
- On occasion hosting those meetings at the Adams County facility
- Email dates, locations, and notes on meetings to all coordinators
- Maintain up to date instructions, checklists, and phone lists which are provided to all Colorado counties
- Accept or deny incoming cases
- Requires close attention to detail to ensure all child abuse cases transferring into or out of the county meet all requirements and necessary documents are accounted for
- Collaboration with the courts and county attorney departments
- Interstate Compact on the Placement of Children (ICPC) Liaison
- Enforce the Interstate Compact laws on the placement of children in or out of the state of Colorado
- Review, sign off, and send all ICPC referrals to other states ICPC offices
- Also the point of contact for all cases coming into the county from other states
- Monitor flow of progress reports and other documents between states
- Monitor placement status and progress towards permanency goal
- Mediate problems and consult with other states' ICPC Liaisons and negotiate when necessary
- Coordinate and consult with caseworkers and supervisors
- Ensure all ICPC information is entered into state computer systems
- Enter court orders and upcoming court dates into the county and state computer systems
- Transcribe recorded child abuse interviews for caseworkers
- Complete TRAILS background checks for CPA's when requested and signed Release of Information is provided
- Provide overflow assistance for the child abuse hotline
- Speak directly to parties reporting child abuse and accurately obtain, convey, and type up appropriate information
- Provide over-the-phone crisis intervention to the reporting party when necessary
- Provide back-up coverage to the Contract Manager
- This entails processing numerous invoices from service providers and handling contracts with such providers.
Education
Bachelor of Science - Human Services
Metropolitan State University of Denver
Denver, CO05.2011
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Strategic Planning
Training And Development
2012- Present: Maintain Colorado Department of Human Services caseworker/supervisor certification by completing at least 40 hours of Child Welfare training per year.
Certification
Colorado State Certified Child Welfare Supervisor 2017-present
Timeline
Ongoing Supervisor
Adams County Social Services
01.2017 - Current
Social Caseworker III
Adams County Social Services
01.2012 - 01.2017
Case Aide IV
Adams County Social Services
01.2008 - 01.2012
Senior Administrative Clerk, Change of Venue Coordinator, ICPC Liaison
Adams County Social Services
01.2004 - 01.2008
Bachelor of Science - Human Services
Metropolitan State University of Denver
Similar Profiles
Devorah YankeeDevorah Yankee
Adult Protective Services Social Worker at Riverside County DPSSAdult Protective Services Social Worker at Riverside County DPSS
Mia McKieMia McKie
Classroom Assistant at Adams County Human Services Head StartClassroom Assistant at Adams County Human Services Head Start
Federico RivarolaFederico Rivarola
Child Support Case Manager/Legal Technician at Adams County Human ServicesChild Support Case Manager/Legal Technician at Adams County Human Services
NIcholas ArchibequeNIcholas Archibeque
Service Sales Representative Captain / Trainer at CINTAS, First Aid & SafetyService Sales Representative Captain / Trainer at CINTAS, First Aid & Safety
Aden McmahanAden Mcmahan
Lifeguard at Apex CenterLifeguard at Apex Center