Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Elisa Fields

Pawhuska,OK

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

8
8
years of professional experience

Work History

Bartender

Osage Casino
Bartlesville, OK
08.2025 - 08.2025
  • Balanced daily registers and generated sales reports for management review.
  • Prepared and served diverse alcoholic and non-alcoholic beverages.
  • Engaged guests to foster a welcoming atmosphere at casino bar.
  • Operated cash register and Point of Sale (POS) system for accurate transactions.
  • Checked identification cards to verify age before serving alcohol.
  • Resolved customer complaints professionally, ensuring satisfaction.
  • Maintained inventory of liquor, beer, wine, and beverage items.
  • Performed opening and closing duties, including restocking supplies.

Child Welfare Specialist

Oklahoma Human Services
Bartlesville, OK
08.2021 - 08.2023
  • Observed family interactions to evaluate safety and well-being.
  • Engaged with clients to build trust and rapport during visits.
  • Identified potential barriers that may impede a family's ability to provide a safe environment for children living in their home.
  • Monitored court hearings and provided testimony regarding the best interests of the child.
  • Collaborated with other agencies such as schools, hospitals, law enforcement, mental health providers. to ensure that a comprehensive approach is taken when addressing family needs.
  • Coordinated transportation arrangements for clients who needed assistance getting to appointments or activities outside the home.
  • Ensured compliance with state laws governing child welfare services through periodic reviews of casework practices.
  • Facilitated family meetings to discuss safety plans, service plans, and permanency options.
  • Educated families about available resources that can assist them in meeting their goals while providing a safe environment for their children.
  • Conducted home visits with families to assess the safety of children in their homes.
  • Participated in regular team meetings with colleagues to review cases and develop strategies for successful outcomes.
  • Provided crisis intervention services to families in need of immediate help.
  • Organized educational programs on topics such as parenting skills or substance abuse prevention for parents in need of support.
  • Maintained up-to-date records of client progress and outcomes in accordance with agency guidelines.
  • Used job-related software to compose or prepare correspondence, case notes and technical reports
  • Maintained confidentiality through stringent handling of charts and data.
  • Reviewed and analyzed violent crime reports to identify crime trends.
  • Conducted interviews with children and families for assessments.

Purchased Referred Care Specilaist

Indian Health Service
Wewoka, Oklahoma
08.2017 - 08.2020
  • Collaborated with multidisciplinary teams to ensure comprehensive care delivery.
  • Actively listened to clients' concerns and worked collaboratively with them to identify solutions.
  • Offered emotional support during difficult times by providing a safe environment for open communication.
  • Participated in regular case reviews with other clinicians to discuss best practices for working with clients.
  • Facilitated referrals to specialists or other providers as needed.
  • Coordinated with other professionals involved in providing care services to ensure continuity of care for the client.
  • Contributed ideas for new initiatives aimed at enhancing quality of care delivered.
  • Maintained accurate records of client interactions, including assessment results, treatment plans, progress notes, reports.
  • Worked with other departments to resolve operational and technical problems.
  • Improved patient outlook and daily living through compassionate care.
  • Explained policies, procedures and services to patients.
  • Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.

Education

Bachelor of Science - Business Management

East Central University
Ada, OK
05-2020

Skills

  • Problem solving
  • Effective communication
  • Conflict resolution
  • Relationship building
  • Handling difficult customers
  • Customer service expertise
  • Organizational growth
  • Hospitality service expertise
  • Excellent judgment
  • Strong multitasking
  • Performance improvement
  • Customer relationship management
  • Networking skills
  • Active listening
  • Tech-Savvy
  • Office reception
  • Strong organizational skills
  • Document management
  • Time management
  • Detail orientation
  • Emotional intelligence
  • Business administration
  • Administrative support
  • Self motivation
  • Reliability
  • Skilled multi-tasker

References

References available upon request.

Timeline

Bartender

Osage Casino
08.2025 - 08.2025

Child Welfare Specialist

Oklahoma Human Services
08.2021 - 08.2023

Purchased Referred Care Specilaist

Indian Health Service
08.2017 - 08.2020

Bachelor of Science - Business Management

East Central University

Similar Profiles

CREATE PROFILE
Elisa Fields
Want your own profile? Build for free at Resume-Now.com