Elisa Garcia
Austin,United States
Summary
Dedicated, person-centered Mental Health Case Manager equipped with a Bachelor of Science in Psychology with advanced certifications in Texas psychosocial assessments and crisis response. Extensive experience with providing case management to adults living with mental illness and substance use disorders within the unhoused population. Currently attending the CACREP accredited Seminary of the Southwest's MA Clinical Mental Health Counseling program and working to obtain LPC licensure. Searching for a position that offers professional challenges that will utilize my interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Diversion Housing Stability Specialist
Integral Care
06.2023 - Current
- Improved client housing stability by developing individualized case management plans and providing ongoing support.
- Reduced homelessness rates in our community by successfully placing clients in permanent, affordable housing options.
- Built strong relationships with local landlords to increase available housing options for clients in need.
QMHP Supervisor/Team Lead
Integral Care
01.2023 - 06.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organization
- Handled client complaints, resolved issues and adjusted services to meet changing needs.
- Interviewed, supervised and trained new employees for face to face community positions.
- Manage caseload of 25-30 clients with substance dependence and co-occurring Axis 1 and Axis 2 disorders with high level of care needs.
Qualified Adult Mental Health Professional
Integral Care
07.2019 - 12.2022
- Manage caseload of 15-40 patients with substance dependence and co-occurring mental health disorders.
- Document patient information including session notes, progress notes, referrals and treatment plans.
- Provide comprehensive case management services, develop treatment plans and connect clients to community resources.
Manager
Burnsides Inc
09.2016 - 08.2019
- Established, organized, and controlled operations of cocktail lounge/bar.
- Monitored budgets and payroll records, and reviewed financial transactions to ensure that expenditures are authorized and budgeted.
- Organized and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance.
Education
Master of Arts - Clinical Mental Health Counseling
Seminary of The Southwest
Austin, TX05.2026
Bachelor of Science - Psychology
Texas State Univeristy
San Marcos, TX12.2015
Skills
- Crisis Intervention & Response
- Social Work
- Mental Health Support
- Time Management and Task prioritization
- EHR Case Documentation
- Knowledge of Affordable and Local Housing Authorities systems
- Client Needs Assessment
- Motivational Interviewing
- Skilled in intake interviewing
- Treatment Planning
Certification
- Austin ECHO HMIS
- Adult Needs & Strengths Assessment Certification
- Illness Management Recovery Certification
- Co-Occurring Psychiatric and Substance Use Disorders Training
- CPR & First Aid Certified
- Columbia-Suicide Severity Rating Scale Certification
- Mental Health First Aid Certification
- Care Planning Documentation Training
- Texas Harm Reduction Training
- Trauma-informed Outreach & Engagement
- Counseling on Access to Lethal Means (CALM) certification
Timeline
Diversion Housing Stability Specialist
Integral Care
06.2023 - Current
QMHP Supervisor/Team Lead
Integral Care
01.2023 - 06.2023
Qualified Adult Mental Health Professional
Integral Care
07.2019 - 12.2022
Manager
Burnsides Inc
09.2016 - 08.2019
Master of Arts - Clinical Mental Health Counseling
Seminary of The Southwest
Bachelor of Science - Psychology
Texas State Univeristy
- Austin ECHO HMIS
- Adult Needs & Strengths Assessment Certification
- Illness Management Recovery Certification
- Co-Occurring Psychiatric and Substance Use Disorders Training
- CPR & First Aid Certified
- Columbia-Suicide Severity Rating Scale Certification
- Mental Health First Aid Certification
- Care Planning Documentation Training
- Texas Harm Reduction Training
- Trauma-informed Outreach & Engagement
- Counseling on Access to Lethal Means (CALM) certification
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