Elisa Gonzalez
Sunnyvale,CA
Summary
Friendly, warm spirited hostess who consistently exceeds performance standards and motivated to take on new challenges. Hardworking individual committed to providing outstanding customer service in dynamic environments. Focused on team support and customer relationship building. Experienced in multitasking in fast-paced environments and time management abilities. Flexible, outgoing, collaborative contributor that demonstrates honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
1
1
Certification
Work History
General Sales Representative
Nothing Bundt Cakes
Milpitas, CA
07.2024 - Current
- Engaged customers in friendly, professional dialogue to determine needs.
- Built relationships with peers and upper management to drive team success.
- Ensured strong product knowledge to educate guests on seasonal menu changes.
- Utilized technology resources to assist customers in locating and selecting items.
- Developed trusting relationships with customers by making personal connections.
- Engaged in direct selling activities such as face-to-face meetings or telephone calls.
- Resolved customer issues in a timely manner while maintaining strong customer relations.
- Worked closely with operations team to ensure orders were fulfilled accurately and on time.
Education
Associate of Science - Nursing
Mission College
Santa Clara, CASkills
- Relationship building
- Customer engagement
- Professional demeanor
- Excellent people skills
- Superb time management
- Bilingual
- Problem solving
- Flexible schedule
- Strategic planning
- Exceptional communication
Languages
Spanish
Native/ Bilingual
Certification
- Food Handlers Certification
Timeline
General Sales Representative
Nothing Bundt Cakes
07.2024 - Current
Associate of Science - Nursing
Mission College
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