Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Elisa Gulliford

Orlando,FL

Summary

Experienced Office Administrator and Junior Paralegal. Identifies and quickly closes any knowledge gaps to offer value to employer and team. Well-organized administrative professional adept at smoothly answering customer questions and directing inquiries. Seek opportunities to improve customer relations and increase efficiency in fast-paced settings. Work well under pressure, multitasking to handle diverse office needs.

Overview

5
5
years of professional experience

Work History

Paralegal

TK Law P.A
07.2023 - Current
  • Open and Close Cases
  • Schedule Telephone Conferences and In Person Meetings
  • Draft Letters, Notices, Motions and Initial Case Documents
  • Coordinates Mediation, Hearings, Depositions and Trials
  • Updates Client Call Log
  • Manage Attorney Calendars with Clio Management
  • Collaborated with attorneys to develop strategies for each case.
  • Edited and proofread legal documents to verify accuracy.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.
  • Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Notarize Estate Plannings and Probate Documents

Receptionist/Legal Assitant

TK Law P.A
03.2023 - 07.2023
  • Welcoming Clients and Visitors upon arrival at reception
  • Answer, screening and forwarding multiple phone calls
  • Assisting clients and visitors with the location of legal staff
  • Print and Organize Office memorandum
  • Scheduling and confirming appointments
  • Directing the flow of mail, faxes, and deliveries to reach the intend recipient
  • Ordering and replenish office supplies
  • Assisting with copying, scanning, faxing, emailing, note-taking, and travel bookings
  • Preparing meetings facilities, and arranging refreshments, if required
  • Organize legal files
  • Assistant for Paralegals and Attorneys with all their needs
  • Florida E-filling
  • Draft Welcome Letters, Pleadings Letters and Close Case Letters.

Receptionist/ Assistant

C. Kim Banister, Esq.
10.2022 - 03.2023
  • Corresponded with clients through email, telephone, or postal mail.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Maintained confidentiality of information regarding clients and company.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Responded to inquiries from callers seeking information.
  • Maintained order and cleanliness of reception area for professional and inviting atmosphere.
  • Greeted numerous visitors, vendors and interview candidates.
  • Organized, maintained and updated information in computer databases.

Office Administrator

Sumner Renovations
03.2021 - 09.2022
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Edited documents to improve accuracy of language, flow, and readability.
  • Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
  • Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Draft and Send Invoices for clients.
  • Quickbooks Professional to organize Bank Accounts Statements

Payroll clerk

BrooksCo Dairy LLC
09.2019 - 03.2021
  • Data entry
  • Maintain payroll information
  • Update payroll records
  • Prepare reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages
  • Provide payroll information by answering questions and requests
  • Maintain payroll operations by following policies and procedures; reporting needed changes
  • Maintains employee confidence and protected payroll operations by keeping information confidential
  • Implemented system to track materials usage and project progress for various jobs
  • Functioned as funds administrator to include billing and invoicing
  • Work closely with Customer Service, sub-contractors, and general contractors to resolve any discrepancy
  • Answer phones and customer concerns/complaints and questions
  • Maintain inventory and order and maintain stock and logs
  • QuickBooks data entry
  • Update payroll records.

Receptionist

BrooksCo Dairy LLC
12.2018 - 09.2019
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Sorted and delivered mail and packages upon arrival to correct staff members and departments.
  • Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Organized, maintained and updated information in computer databases.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Education

Associate of Science - Paralegal Studies

Georgia Military College
Valdosta, GA
05.2023

Skills

  • Microsoft Office Suite
  • Strong verbal communication skill
  • Customer service attitude
  • Familiar with legal terms, legal documents, and filing
  • Adobe Acrobat Expert
  • Strong Written communication skill
  • Multitasking and time management skills
  • Office equipment experience
  • Excellent organization skills
  • QuickBooks experience
  • Court Document Filing
  • Fluent in Portuguese and Spanish

References

  • Minokah G. Lipps, Florida Registered Paralegal, (386)299-8447, Lminokah@yahoo.com
  • Madison Reed, Georgia certified CPA, (229) 630-1096, Mradtke1106@gmail.com

Timeline

Paralegal

TK Law P.A
07.2023 - Current

Receptionist/Legal Assitant

TK Law P.A
03.2023 - 07.2023

Receptionist/ Assistant

C. Kim Banister, Esq.
10.2022 - 03.2023

Office Administrator

Sumner Renovations
03.2021 - 09.2022

Payroll clerk

BrooksCo Dairy LLC
09.2019 - 03.2021

Receptionist

BrooksCo Dairy LLC
12.2018 - 09.2019

Associate of Science - Paralegal Studies

Georgia Military College

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