Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Elisa Luo

Brooklyn,NY

Summary

Motivated marketing student with hands-on experience in brand strategy, campaign development, and consumer engagement. Finalist in the Lego Discovery Center Case Competition, demonstrating strong creative and analytical thinking in team-based projects. A background in customer-facing roles has built excellent communication, time management, and problem-solving skills. Eager to apply both marketing knowledge and a service-driven mindset in dynamic, fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Part-time Barista

Teamakers
, USA
10.2021 - Current
  • Delivered consistent, high-quality customer service by assisting guests with orders, and product recommendations.
  • Operated the POS system efficiently and accurately during high-volume shifts.
  • Prepared a full menu of beverages, mastering all recipes and customization requests.
  • Responsible for closing duties, including cleaning, organizing the front of house, and maintaining shop standards.
  • Seasonal Worker (ongoing)

Part-time Barista

Vivi Bubble Tea
, USA
11.2023 - 04.2024
  • Operated POS system and managed food delivery orders for Uber Eats, Grubhub, and DoorDash.
  • Provided customer service and prepared beverages to order.

Counselor

First Evangelical Free Church
Bay Ridge, USA
07.2021 - 08.2021
  • Taught second-grade students English and Math during a 6-week summer program.
  • Provided enrichment activities and mentorship as their camp counselor.

Education

BBA - Marketing Major

Suffolk University
Boston, MA
05-2027

Bachelor of Arts - Theater & Performance Major

Emerson College
Boston, MA
12.2024

High School Diploma -

Fiorello Laguardia High School of Music, Art And Performing Arts
Manhattan
06.2023

Skills

  • Public speaking
  • Point of sale systems
  • Content creation
  • Market research
  • Digital marketing
  • Team collaboration
  • Customer service
  • Adaptable problem solving

Languages

  • English, fluent
  • Cantonese, fluent

Certification

Lego Discovery Center Case Competition

Finalist – Marketing Strategist | Suffolk University, Spring 2025

  • Selected as a finalist in a team-based competition to design a full-scale marketing campaign for the Lego Discovery Center.
  • Led creative input on slogan development (“Building Together, Bonding Forever”) and contributed to audience targeting and channel strategy.
  • Proposed engaging tactics using Instagram, local partnerships, and in-center activations to reach both children and parents.

Affiliations

Asian American Association, Suffolk University

Member | Jan 2025 – May 2025

  • Participated in events celebrating Asian culture and promoting inclusivity.
  • Engaged in arts-based activities and discussions on issues affecting the Asian American community.

Timeline

Part-time Barista

Vivi Bubble Tea
11.2023 - 04.2024

Part-time Barista

Teamakers
10.2021 - Current

Counselor

First Evangelical Free Church
07.2021 - 08.2021

BBA - Marketing Major

Suffolk University

Bachelor of Arts - Theater & Performance Major

Emerson College

High School Diploma -

Fiorello Laguardia High School of Music, Art And Performing Arts

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Elisa Luo