Elisa Manea

I was the one to greet everyone that came inside with a warm, gentle smile. I asked them if they found everything okay and if they needed help with anything to let me know. I would clean all the registers, sweep around those areas and around almost the whole store. Tell the customers that I'd hope to see them again.

• Maintained organized cash register area, promoting efficiency during peak hours.
• Assisted in daily cash handling and transaction processing to ensure accuracy.
• Collaborated with team members to enhance customer service experience.
• Learned operational procedures, contributing to smooth store operations.
• Supported training of new cashiers on register systems and customer interaction standards.
• Adapted quickly to changing priorities and maintained focus on customer satisfaction.
• Resolved customer inquiries and complaints effectively, fostering positive relationships.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.