Customer and Substitute Support: Efficiently managed communications, including emails, calls, and voicemails, to address customer and substitute teacher needs.
Order and Scheduling Management: Coordinated and fulfilled orders for schools and districts, ensuring coverage and compliance with specific requirements.
Administrative Tasks: Oversaw time card submissions, handled follow-ups on expiring documents, and managed substitute teacher documentation and leave returns.
Staffing Recruiter
It's Caliber
10.2021 - Current
Candidate Recruitment and Onboarding: Conducted interviews, processed applications, and matched applicants to suitable positions based on skills and experience.
Customer and Employee Support: Managed 150-200 daily calls, provided excellent customer service, and handled payroll inquiries for accuracy.
Record Keeping and Collaboration: Maintained employee records, coordinated with departments and clients on payroll and assignments, and ensured timely communication and service.
Inventory Clerk
Port Logistics Group/Whiplash
08.2017 - 10.2021
Communication and Support: Managed emails, calls, and voicemails, efficiently addressing the needs of customers and substitute teachers.
Order and Scheduling Coordination: Placed and fulfilled orders for schools, arranged coverage, and ensured compliance with specific requirements.
Administrative Oversight: Managed time card submissions, followed up on documentation, and coordinated substitute teacher information updates.
Education
Bachelor's degree in Spanish -
Cal Poly Pomona
01.2021
High School diploma -
Arroyo High School
El Monte, CA
01.2017
Skills
Bilingual(English and Spanish)
Organized
Punctual
Detail-oriented
Self-directed
Dependable
Excelles when working underpressure and being able to multitask
Excellent customer service
Good communication and social skills
Excellent at adapting to new environments and people
Experience with AS400 systems,ORS, Outlook, Excel, PowerPoint and Word