Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Barista
Elisa Martinez
Open To Work

Elisa Martinez

San Antonio,TX

Work Preference

Work Type

Full TimePart Time

Location Preference

RemoteHybridOn-Site

Important To Me

Work-life balanceHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing

Summary

Dynamic and dedicated professional with experience at Starbucks, excelling in tea expertise and up-selling. Proven ability to foster a positive team environment while enhancing customer satisfaction. Recognized for effective communication and strong memory skills, contributing to a welcoming atmosphere and achieving sales targets. Committed to maintaining high standards of service and cleanliness.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
12.2023 - 07.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Medical Records Associate

Goodwill Industries of San Antonio
10.2022 - 08.2023
  • Demonstrated strong analytical skills by identifying patterns or trends within medical record data, supporting informed decision-making processes for healthcare providers.
  • Maintained a high level of professionalism and confidentiality when handling sensitive patient information, fostering trust between patients and the healthcare organization.
  • Managed complex release-of-information requests while maintaining strict adherence to privacy laws and regulations, protecting sensitive patient information at all times.
  • Ensured timely document processing, resulting in more efficient patient care and treatment.
  • Assisted with the transition from paper to electronic health records, streamlining the filing system and reducing errors.
  • Completed high-quality data entry tasks, ensuring accurate input of essential patient details into electronic health record systems.

Cashier

Sonic
01.2019 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Pre School Teacher

Country Home Learning Center
06.2019 - 10.2019
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
  • Enhanced literacy skills with storytelling sessions, capturing students' imaginations and interest in reading.
  • Maintained detailed records of students' progress and behavior, providing valuable feedback to parents and staff.
  • Fostered independence in students by encouraging self-help skills and personal responsibility.

Education

High School Diploma -

Southern Careers Institute North
San Antonio, TX
02-2018

Skills

  • Up-selling
  • Display case merchandising
  • Latte art
  • Opening and closing duties
  • Excellent memory
  • Team player
  • Medical terminology understanding
  • Documentation and reporting
  • Multitasking proficiency
  • Conflict resolution techniques
  • Strong attention to detail
  • Health and safety
  • Elementary education
  • Supervising classroom activities
  • Child safety

Timeline

Barista

Starbucks
12.2023 - 07.2024

Medical Records Associate

Goodwill Industries of San Antonio
10.2022 - 08.2023

Pre School Teacher

Country Home Learning Center
06.2019 - 10.2019

Cashier

Sonic
01.2019 - 01.2021

High School Diploma -

Southern Careers Institute North

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