Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Elisa Navarro

Gila Bend,AZ

Summary

A hardworking employee with great customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Helps keep the library running well by proactively helping customers and solving problems. Always ready to support staff with any need.

Overview

4
4
years of professional experience

Work History

Library Page

Gila Bend Library
Gila Bend, AZ
06.2022 - Current
  • Organized book carts, maintained collections, and re-shelved books.
  • Sorts, shelves, shifts, and files various library materials accurately according to library classification system
  • Inspected returned items for damage or missing parts before checking them back in.
  • Reads shelves for accuracy and re-shelves misplaced items
  • Assisted with special projects such as weeding outdated material from collection.
  • Helped prepared displays of new materials and special events within the library.
  • Answered patrons' questions and assisted in finding materials requested.
  • Maintained a clean work area by vacuuming carpets, dusting furniture, and wiping down surfaces.

Cashier/Shift Leader

Carl's Jr
Gila Bend, AZ
05.2022 - 10.2022
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Trained new cashiers on proper use of registers and store policies.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
  • Processed refunds and exchanges according to company policy.
  • Performed daily opening and closing procedures for the register area.
  • Followed company security procedures for handling large sums of money.
  • Delivered high level of customer service to customers using active listening and engagement skills.

Cashier

Burger King
Gila Bend, AZ
09.2020 - 03.2022
  • Trained new employees on how to use cash registers, prepare orders and provide excellent customer service.
  • Handled customer complaints in a professional manner while following company policies and procedures.
  • Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
  • Ensured compliance with health codes by adhering to hygiene standards during preparation of food items.
  • Greeted customers and provided friendly customer service.
  • Operated cash registers, credit card machines and other related equipment accurately.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Education

High School Diploma -

Gila Bend High School
Gila Bend, AZ
05-2023

Some College (No Degree) - Nursing

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ

Skills

  • Active Listening
  • Time Management
  • Bilingual
  • Problem-Solving
  • Team building
  • Multitasking
  • Organizational Skills
  • Excellent Communication
  • Customer Service and Assistance
  • Positive Attitude
  • Friendly and outgoing

Accomplishments

  • Valedictorian of Gila Bend High School Class of 2023
  • Graduated with Honors
  • President of National Honor Society (NHS)
  • President of Job for Arizona Graduates Club (JAG)

Timeline

Library Page

Gila Bend Library
06.2022 - Current

Cashier/Shift Leader

Carl's Jr
05.2022 - 10.2022

Cashier

Burger King
09.2020 - 03.2022

High School Diploma -

Gila Bend High School

Some College (No Degree) - Nursing

Maricopa Community Colleges - Estrella Mountain Community College

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Elisa Navarro