Elisa Ortega
Casa Grande,AZ
Summary
Hardworking Operator skilled in quality control and machine and equipment troubleshooting paired with outstanding time management and multitasking abilities. Quick learner offering 1 year of experience operating machines of various magnitudes. Focused on reducing costs and increasing productivity. As well as a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am an organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Battery Pack Operator
Lucid Motors
, AZ
11.2022 - Current
- Performed routine maintenance on equipment to ensure optimal performance.
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Ensured that all materials used were up to standard and free from defects.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Reported any discrepancies or abnormalities in the production process immediately to supervisor.
- Met deadlines for completion of assigned tasks efficiently and effectively.
- Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
- Provided training assistance to new operators on proper machine operation techniques.
- Reported failures, malfunctions or wear issues on equipment to supervisor.
- Learned and followed safety and emergency procedures.
- Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
- Rotated among various workstations, performing work necessary to meet production needs.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Utilized hand and power tools and heavy machinery during manufacturing processes.
- Complied with environmental regulations when using, dispensing of, or handling hazardous and non-hazardous materials and waste.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Verified accuracy of material measurements before loading into machines.
- Troubleshooted mechanical problems with machines, making repairs or adjustments when necessary.
- Conducted regular inspections of machinery to identify any potential issues or malfunctions.
- Documented daily production results accurately and completely.
- Loaded raw materials into hoppers or other feeding devices prior to processing.
- Checked product quality against specified standards at each stage of production process.
- Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
- Taught new employees machine operation techniques and important business procedures.
- Inspected finished products to verify conformity to quality standards.
- Troubleshot and diagnosed equipment malfunctions to minimize downtime.
- Checked control panel and gauges during equipment operation.
- Handled various mechanical and technical machinery during manufacturing process.
- Assessed and corrected jams in equipment.
- Monitored product flow through feed conveyor.
- Set up and operated production machinery according to specific standards and protocols of company.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Produced quality products by palletizing, packaging and assembling finished items.
- Met or exceeded target for on-time customer shipments.
- Hand-assembled needed parts with bolts and screws.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
- Sorted product components on work tables to maintain maximum organization and productivity.
Sales Associate
Tilly's
Casa Grande, AZ
06.2021 - 11.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Received and displayed product shipments on store retail shelves upon delivery.
- Used technology resources to assist customers in locating and selecting items.
- Trained new team members in cash register operation, stock procedures and customer services.
- Increased purchase amounts by cross-selling with similar products.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Recommended, selected and located merchandise based on customer desires.
- Exchanged merchandise for customers and accepted returns.
- Ticketed, arranged and displayed merchandise to promote sales.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Sales Associate
Dillards Department Store
Casa Grande, AZ
09.2021 - 05.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Trained new team members in cash register operation, stock procedures and customer services.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Exchanged merchandise for customers and accepted returns.
- Ticketed, arranged and displayed merchandise to promote sales.
Education
Associate of Business Administration - Business
Central Arizona College
Coolidge, AZ05-2027
High School Diploma -
Vista Grande High School
Casa Grande, AZ05-2021
Skills
- Equipment Operation
- Tool operation
- Project Management
- Quality Assurance
- Safety Compliance
- Heavy Equipment Operation
- Machine Operation
- Heavy Lifting
- Flexible Schedule
- Attention to Detail
- Analytical Thinking
- Hand and power tools
- Teamwork and Collaboration
- Effective Communication
- Customer Service
- Plant Safety
- Issue Resolution
- Problem-Solving
- Strong Work Ethic
- Production Line Work
- Health and Safety Regulations
- Quality Inspections and Reporting
- Defects Identification
- Machine Setup and Shutdown
- Computer Skills
- Quality Inspection
- Multitasking
- Team building
- Analytical Skills
- Task Prioritization
- OSHA Guidelines
- Organizational Skills
Timeline
Battery Pack Operator
Lucid Motors
11.2022 - Current
Sales Associate
Dillards Department Store
09.2021 - 05.2022
Sales Associate
Tilly's
06.2021 - 11.2022
Associate of Business Administration - Business
Central Arizona College
High School Diploma -
Vista Grande High School