Elisa Reyna

Performs work organizing, coaching, and conducting recreational activities or sports at a recreation area or center in the County. Responsibilities include ensuring that proper recreation apparatus, equipment, and supplies needed for the specific events are available. May act as a lead worker over one or more assistants implementing recreational activities. Preliminary training and general instructions are received from a supervisor regarding the activity or event to be supervised. Work is performed under general supervision.

• Organizes, supervises, and stimulates interest among children and adults in various types of recreational events and activities: creates and implements programs throughout our County; creates program planners; acquires space; determines staffing needs; recruit volunteers; promotes and supervises programming and events.
• Performs customer service duties: receives and responds to questions, requests, complaints and suggestions; provides information regarding recreation programs; registers participants for programs; sells memberships and parking passes; assists customers as needed.
• Participates in the collection of revenues and fees for facility rentals, parking pass/meters, tickets, admissions, programs, summer camp, swimming pool, etc.; receives and processes payments; makes change; and prepares daily cash reports and deposits receipts.
• Ensures the safety and security of the patrons: completes daily safety checklist; monitors and remains aware of activities; reports unauthorized persons and other security problems; checks on injuries and accidents; applies basic first aid; investigates and reports on serious accidents as required.
• Performs marketing and public relations duties: creates, prints, and distributes flyers, calendars, and informational materials for programs and events.
• Assists with data collection and reporting; tracks participant numbers for individual programs; collects and processes program surveys; prepares and submits reports; and processes and files documents as necessary.
• Sets up and tears down for activities and special events: gathers and sets up equipment and supplies; ensures equipment and supplies are available, in working condition and safe for use; and returns equipment and supplies to appropriate location.
• Provide exceptional customer assistance, problem-solving, and/or complaints by all forms of communication.

ESSENTIAL

• Assist in the preparation of student and staff lunches. Cookng and serving for 2 shifts to 350 students daily.'

• Operate computerized point of sale.

• Assist in clean up of kitchen, dishwashing room, and dining room.

• Utilize at all times exemplary practices in sanitation and personal cleanliness.

FUNCTIONS

• Inspected equipment and machinery for proper working condition to clean and repair as needed.
• Kitchen managers are in charge of the overall operations for the kitchen, Also known as a kitchen supervisor, their goal is to ensure the kitchen department runs smoothly and complies with safety regulations. Duties include ordering food, preparing menus, and monitoring ingredients for nutritional food and meeting the requirements for the dietary guidelines.

• Edited and uploaded information client database to keep information correct and up-to-date.
• Performed ongoing analysis to develop and advance future marketing strategies.
• Managed NowCerts Agency Management System and projects to build reputation and obtain new traffic.
• Used client database for compliance techniques to maximize prior client base for new business with code calls and emails. To maintain existing customer loyalty.
• Managed and reviewed insured's files with the focus being on projects to resolve any quality, communication and delivery issues.
• Utilized materials, guides and other reference materials to provide best experience.
• Fielded customer complaints, escalating complex issues to management for resolution.
• Collected premiums and issued accurate receipts.
• Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
• Provided primary customer support to internal and external customers.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Self-motivated, with a strong sense of personal responsibility.
• Identified issues, analyzed information and provided solutions to problems.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.

Specializing in residential and commercial cleaning for professionals, families, businesses and estates.

Personal assisting for professionals and families with a multitude of services for home and business needs.

• Volunteered to help with special projects of varying degrees of complexity.
• Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
• Preparing meals and handling chores and cleaning services.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Coordinated appointments with medical professionals.
• Inspected all cleaning and household tasks for alignment with quality standards.
• Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
• Maintained entire family's schedule and organized events.
• Displayed absolute discretion at handling confidential information.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
• Identified needs and coordinated plans for travel and out-of-town functions.
• Handled incoming mail, bills and invoices and completed appropriate actions.