Elisa Rodriguez Nieblas
Adelanto,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Truck Dispatcher
Select Staffing Agency
08.2023 - 10.2023
- Streamlined dispatch operations by implementing efficient routing and scheduling systems.
- Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Troubleshot delivery issues while maintaining excellent customer service standards, resolving conflicts efficiently.
Pharmacy Technician
A Family Pharmacy
09.2020 - 01.2021
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Front Office Medical Assistant
Dr. King
05.2019 - 09.2020
- Enhanced patient experience by maintaining a welcoming and organized front office environment.
- Streamlined appointment scheduling for increased efficiency and reduced wait times for patients.
- Assisted with insurance verification, expediting the check-in process and ensuring accurate billing.
- Coordinated medical records management, ensuring accuracy, confidentiality, and timely access for healthcare providers.
- Collected deductibles and copays to post money to patient accounts.
- Submitted insurance claims and updated patients' insurance information.
- Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
Picker Packer
Select Staffing Agency
08.2018 - 06.2019
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Streamlined warehouse operations through efficient organization of products and inventory management.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Education
Pharmacy Technician Certificate - Pharmacy
SJVC
Hesperia, CA06.2020
High School Diploma -
High Desert Premier Academy
Apple Valley, CA06.2013
Skills
- Customer Service
- Advanced Problem Solving
- Deadline-Oriented
- Documentation Management
- Attention to Detail
- Data Entry Accuracy
- Payment Processing
- Financial Record Keeping
- Bilingual
- Multitasking Abilities
- Invoice Processing
Timeline
Truck Dispatcher
Select Staffing Agency
08.2023 - 10.2023
Pharmacy Technician
A Family Pharmacy
09.2020 - 01.2021
Front Office Medical Assistant
Dr. King
05.2019 - 09.2020
Picker Packer
Select Staffing Agency
08.2018 - 06.2019
Pharmacy Technician Certificate - Pharmacy
SJVC
High School Diploma -
High Desert Premier Academy
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