Elisa Sanchez

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Completed EKGs and other tests based on patient presentation in office.
• Measured patient pulse oximetry.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Collected and documented patient medical information such as blood pressure and weight.

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Designed modern employee recognition program which boosted productivity and improved morale.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

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• Cross-trained existing employees to maximize team agility and performance.
• Maintained professional, organized, and safe environment for employees and patrons.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Assisted in recruiting, hiring and training of team members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Developed and maintained relationships with external vendors and suppliers.
• Supervised operations staff and kept employees compliant with company policies and procedures.

• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Accomplished multiple tasks within established timeframes.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Called and faxed pharmacies to submit prescriptions and refills.