ELISA SAUL
CONROE,TX
Summary
Dynamic leader and problem-solver with a proven track record at Rent A Center, enhancing customer satisfaction and team performance. Skilled in CRM and adept at fostering relationships, I excel in strategic planning and staff development. My respectful and compassionate approach, combined with a strong ethical foundation, drives substantial revenue growth and operational excellence. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive and meticulous Manager with over 20 years of experience in Retail industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
13
13
years of professional experience
Work History
CAREGIVER
ST AGNES HEALTH CARE
10.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
MANAGER
RENT A CENTER
09.2011 - 10.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Launched new products and services with thorough market research, leading to increased revenue growth.
Education
High School Diploma -
CLOVIS COMMUNITY COLLEGE
Clovis, NM05.1992
Skills
Respectful and Compassionate
Time Management
Elderly Care
Problem-Solving
Dependable and Responsible
Multitasking and Organization
Strong Ethics
Relationship Building
Flexible Schedule
Team Leadership
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Strategic Planning
Customer Relationship Management (CRM)
Performance Management
Staff Development
Policy Implementation
Product Management
Financial Management
Expectation setting
Teamwork and Collaboration
Customer Service
Decision-Making
Computer Skills
Effective Communication
Problem Resolution
Positive Attitude
Adaptability and Flexibility
Attention to Detail
Multitasking Abilities
Excellent Communication
Timeline
CAREGIVER
ST AGNES HEALTH CARE
10.2023 - Current
MANAGER
RENT A CENTER
09.2011 - 10.2023
High School Diploma -
CLOVIS COMMUNITY COLLEGE
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