Elisa SIaca
Brooklyn,NY
Summary
A quick-witted, and dependable candidate who is successful at dealing with problems with a smile on their face. Known for exceptional customer service and product knowledge. Skilled time effecient scholar with quick critical thinking looking to expand knowledge in new areas yet to be explored. Constantly finds new ways to bring creativity and joy to the workplace. Established and maintained excellent communication and relationships with customers.
Overview
1
1
year of professional experience
Work History
Front of House Member
Make My Cake
06.2022 - 08.2022
- Handled customer complaints with empathy and composure.
- Service customers
- Prepare UberEats, and Doordash orders
- Open and close store
- Greet customers entering and leaving the business
- Maintain a clean and tidy work area
- Accurately handled large amounts of money and credit payments on the cash register.
- Answered telephone to make reservations and take orders.
Slimetender Sales Associate
Sloomoo Institute
11.2022 - 07.2023
- Interact with groups of people of all ages and explain how slime is created
- Handled customer complaints with empathy and composure.
- Trained, coached, and supervised new staff members.
- Be in charge of stations and supplies or work with leaders to create good and safe environments for customers
- Responsible for cleaning, maintaining, and creating stations during shifts
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
No Degree - Counseling Psychology
SUNY At Albany
Albany, NY05.2027
High School Diploma -
Bishop Loughlin Memorial High School
Brooklyn, NY06.2023
Skills
Customer service
Problem-Solving
Sales
Leadership
Handling conflict
Computer Skills
Time Management Skills
Teamwork
Timeline
Slimetender Sales Associate
Sloomoo Institute
11.2022 - 07.2023
Front of House Member
Make My Cake
06.2022 - 08.2022
No Degree - Counseling Psychology
SUNY At Albany
High School Diploma -
Bishop Loughlin Memorial High School
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