Elisa Sonksen
Kingsburg,CA
Summary
I am a dynamic individual with hands-on experience in the areas of agriculture, consumer banking and investment banking. I have a talent for navigating challenges. I bring strong problem-solving skills and a proactive approach to new tasks. I am known for adaptability, creativity, and a results-oriented mindset. I am committed to making meaningful contributions and advancing organizational goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Agriculture Teacher
Immanuel Schools
12.2022 - Current
- Maintained accurate records of student performance data, utilizing this information to inform instructional decisions and improve overall program outcomes.
- Participated in CATA professional conferences to gain knowledge about the latest inventions in the agricultural field.
- Maintained open lines of communication with parents regarding their child''s academic performance and progress in the agriculture program.
- Devised strategies for growing program and generating interest in greater student population.
- Assessed student progress regularly using both formative and summative assessments, modifying instruction as needed to ensure optimal comprehension.
- Improved student understanding of agriculture by incorporating hands-on activities and real-world examples in lessons.
Client Service Assistant
Morgan Stanley
11.2010 - 06.2022
- Enhanced client satisfaction by providing timely and accurate information on products and services.
- Monitored client feedback regularly, using insights gained to enhance service quality continually.
- Collaborated with internal teams to ensure seamless service delivery to clients.
- Proactively identified potential challenges in servicing clients'' needs, working closely with management to implement preemptive measures.
- Assumed responsibility for updating client databases with accurate information, allowing the organization to better analyze trends and tailor its services accordingly.
- Handled sensitive client data with utmost confidentiality, adhering to company policies and legal requirements.
- Maintained accurate record-keeping with proactive attention to client information updates.
Personal Banker
Bank of America
04.2004 - 11.2010
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Promoted financial products by maintaining excellent service offering knowledge.
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues.
- Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
Education
Bachelor of Science - Agricultural Education- Teacher Preparation
California State University, Fresno
Fresno, CA05-2010
Skills
- Agribusiness principles
- Multimedia instructional support
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Self motivation
- Analytical thinking
- Livestock care
- Professionalism
- Interpersonal communication
- Public speaking
Certification
- CPR/AED Certification
- CBEST completed
- California Commission on Teacher Credentialing- Certificate of Clearance
Languages
Spanish
Limited Working
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteOn-SiteHybridImportant To Me
Flexible work hoursCareer advancementWork from home optionTimeline
Agriculture Teacher
Immanuel Schools
12.2022 - Current
Client Service Assistant
Morgan Stanley
11.2010 - 06.2022
Personal Banker
Bank of America
04.2004 - 11.2010
Bachelor of Science - Agricultural Education- Teacher Preparation
California State University, Fresno
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