Elisa Stevens
bartender ball arena and redrocks
Lakewood,CO
Summary
I have been bartending worlds largest music venue as a lead concessions bartender at redrocks amptheatre in denver colorado for over ten seasons now,legends hospitalty as well in the winter months, avs won championship and the denver nuggetts all in same year had season and had repeat ticket holders who came just to see me when working as i make them feel at home very easily and am very friendly hard worker, i can handle working under high stress and very fast paced situations with a smile on my face and make every guest feel important and glad they came to events!!!!!!
Overview
10
10
years of professional experience
Work History
Bartender
Legends Hospitality At Ball Arena
04.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
ARAMARK Sports And Entertainment
04.2013 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Assisted with inventorying beverage stock and bar supplies.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Built relationships with vendors to manage orders and negotiate costs.
- Completed requisitions to maintain required stock par levels.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
Education
Bachelor of Arts - Counseling Psychology
Central Arizona College
Coolidge, AZ01.2013
Skills
- Fluent in Spanish and English
- Private Events and Catering
- Microbrew Beers
- Servsafe Certified
- Cash Register Operation
- Liquor, Beer and Wine Knowledge
- Crowd Control and Security
- Ordering Procedures
- Bar Operations Management
- Teamwork and Professionalism
- Anticipating Guest Needs
- Identification Verification
- Marketing and Sales
- Storage Processes
- Beer, Wine and Soju Cocktails
- Organizational Abilities
- Handling Difficult Customers
- ABC Regulations
- Monitoring Alcohol Consumption
- Clear and Effective Communication
- Mixology Techniques
- Engaging Customers
- Performance Improvement
- Order Management
- Health Code Compliance
- Sales Expertise
- Classic Cocktails
- Suggestive Selling
- Patron Experiences
- Safe Serving Knowledge
- Team Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Bartender
Legends Hospitality At Ball Arena
04.2019 - Current
Bartender
ARAMARK Sports And Entertainment
04.2013 - Current
Bachelor of Arts - Counseling Psychology
Central Arizona College
Similar Profiles
Christian LopezChristian Lopez
Security Supervisor at Kroenke Sports And Entertainment- Ball ArenaSecurity Supervisor at Kroenke Sports And Entertainment- Ball Arena
CIARA SMITHCIARA SMITH
Club Lexus Host at Ball Arena, KSEClub Lexus Host at Ball Arena, KSE
Alex RangelAlex Rangel
Lead Audio Engineer at Ball Arena (formerly Pepsi Center)Lead Audio Engineer at Ball Arena (formerly Pepsi Center)