ELISA THOMAS

At Enhance Health, excelled as an ACA Customer Service Representative by adeptly managing high-stress situations and resolving customer complaints, significantly boosting loyalty. Skilled in both critical thinking and data entry, I leveraged these abilities to enhance customer satisfaction and streamline processes, achieving a notable increase in efficiency and repeat business. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.