Highly driven professional with a strong background in hospitality. Always ready to learn and grow. Skilled in POS system management, staff training, and creating relationships with customers. Committed to driving operational efficiency and ensuring a high-quality dining experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Rivales Taqueria & Craft Bar
Wellington
07.2024 - 08.2025
Oversaw daily operations to ensure smooth restaurant functionality.
Managed staff scheduling and assigned duties to optimize workflow.
Developed and implemented training programs for new employees.
Coordinated inventory management to maintain stock levels and freshness.
Established relationships with suppliers for quality product sourcing.
Coordinated all catering and private events, including scheduling, sending over invoices, collecting the security deposit, and ensuring we have enough preparation made for the day.
Toast P.O.S. Management, including setting up layout, price changes, menu changes, and live edits for 86.
Server / Bartender
Rivales Taqueria & Craft Bar
West Palm Beach
03.2017 - 07.2024
Increased sales through customer engagement, addressing questions about our menu, and promoting daily specials.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Performed opening and closing duties including restocking supplies.
Developed good working relationships with fellow employees through effective communication.
Provided outstanding service by connecting with patrons, meeting their requests, guiding guests, and giving recommendations based on their dietary restrictions.
Trained new employees on signature drink recipes and provided a menu breakdown for every new employee.
Maintained the bar, prepped with all batched cocktails, including making our fresh sour mix and our homemade puree syrups.
Operated Toast POS terminals/handhelds to input orders, split bills, and calculate totals.
Produce Team Member
Whole Food Market
West Palm Beach
06.2015 - 07.2017
Maintained freshness of produce by regularly inspecting and rotating stock.
Operated slicing and dicing equipment following safety protocols for food preparation.
Organized displays to enhance visual appeal and accessibility of products.
Prepared and arranged fresh flowers for display and sale.
Managed inventory of floral supplies and assisted with replenishment orders.
Collaborated with team members to create seasonal displays and promotions.
Unpacked boxes of fresh cut flowers from wholesalers and suppliers and stored them properly according to type and species.