Elisa Viteri
St. Clair Shores ,MI
Summary
Ambitious legal advisor with experience in wide variety of disciplines with emphasis in and law. Providing corporate advocacy to meet and exceed organizational plans. Exercised discretion in handling confidential matters. Responsible and motivated ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
6
6
years of professional experience
Work History
Associate Lawyer
Armyseg CIA LTDA
Cuenca, Ecuador
01.2021 - 05.2024
- Met regularly with clients to discuss their needs and concerns.
- Provided legal advice to clients on a variety of matters.
- Coordinated with investigators and law enforcement agencies to obtain information or evidence used in hearings.
- Analyzed case law to identify relevant precedents for use in legal arguments.
- Reviewed contracts for accuracy and compliance with applicable laws.
- Advised clients about potential risks associated with various courses of action.
- Updated and maintained databases with current information.
Trainee Lawyer
Consultorio Juridico Universidad del Azuay
Cuenca, Ecuador
03.2020 - 09.2021
- Performed document reviews to identify relevant facts pertaining to a case.
- Spearheaded negotiations to settle cases before trials.
- Demonstrated and maintained professionalism in stressful and challenging legal situations.
- Advanced to expert level on word processing and database software and mastered legal document review and file management systems.
- Examined legal data to determine advisability of defending or prosecuting lawsuits.
- Interviewed clients and witnesses to acquire additional insight into case details.
- Observed trials in order to gain a better understanding of courtroom procedures.
- Leveraged knowledge of precedents and applicable laws to determine probable case outcomes.
- Built sound working knowledge of federal and state court system and legal research procedures and resources.
- Reviewed statutes, regulations, ordinances, court decisions and other sources of law.
Customer Service Phone Agent
Claro Ecuador
Cuenca, Ecuador
04.2019 - 09.2020
- Explained billing procedures and payment options to customers.
- Kept current on all new products, services, pricing updates as they become available from the company.
- Identified opportunities for process improvements based on customer feedback.
- Resolved customer service issues in an efficient and courteous manner.
- Offered suggestions for improvement of existing processes or policies related to customer service operations.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Engaged actively with callers, confirming or clarifying information and diffusing anger.
Customer Experience Banker
Banco Guayaquil
Cuenca, Ecuador
06.2018 - 03.2019
- Helped customers understand and use mobile applications and online banking.
- Conducted financial analysis to assess loan eligibility and risk factors, contributing to informed lending decisions.
- Researched account information regarding loans and deposits.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Analyzed clients' financial statements to offer customized banking solutions.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Prepared official checks for customer and internal bank needs.
Education
Bachelor of Laws - Law
Universidad Del Azuay
Cuenca,Ecuador04-2022
Skills
- Family law
- Legal writing
- Document review
- Civil litigation
- Employment law
- Intellectual property
- Litigation strategy
Languages
Spanish
Professional
English
Elementary
Timeline
Associate Lawyer
Armyseg CIA LTDA
01.2021 - 05.2024
Trainee Lawyer
Consultorio Juridico Universidad del Azuay
03.2020 - 09.2021
Customer Service Phone Agent
Claro Ecuador
04.2019 - 09.2020
Customer Experience Banker
Banco Guayaquil
06.2018 - 03.2019
Bachelor of Laws - Law
Universidad Del Azuay
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