Summary
Overview
Work History
Education
Skills
Timeline
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ELISA WILLIAMS

Calvert,TX

Summary

Goal-oriented Paralegal experienced in providing administrative support to legal departments with focus on document management. Demonstrated ability in interpreting legal documents and policies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Paralegal or Scheduler position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Articulate Telephone Operator driven to deliver top-notch telephone management services. Organizes work area to promote efficiency and provides superior customer service.

Possesses excellent communication skills and positive, upbeat demeanor. Knowledge of telecommunications systems paired with proficiency in managing calls and data entry. Capable of ensuring efficient communication and customer satisfaction.

Telecommunications professional with strong expertise in managing communication systems and ensuring seamless operations. Skilled in troubleshooting, customer service, and technical support. Focused on team collaboration and delivering reliable results. Known for adaptability and meeting evolving demands with efficiency.

Experienced installation and repair technician with work history setting up, repairing, and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

7
7
years of professional experience

Work History

Intern Paralegal

The Skillern Method
02.2023 - Current
    • Answered client calls to respond to inquiries, using open-ended questioning skills to attain applicable information.
    • Composed and edited correspondence and memoranda from verbal direction and court related documents.
    • Assisted lawyers with materials preparation for hearings and trials.
    • Adhered to privacy laws to avert possible information breaches and protect client data.
    • Coordinated trial exhibits by organizing materials, writing documentation, and preparing digital materials and displays.
    • Researched, monitored and informed firm of legal and industry developments and trends and articulated effects on practice and clients.
    • Assisted attorneys with reviewing and organizing witness reports.
    • Interviewed clients to obtain information relevant to cases.

Volunteer

DFPS Christmas For Foster Children
11.2022 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Maintained clean, neat, and operational facilities to serve program needs

Babysitter

Family And Friends
01.2018 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Administered medications, following strict instructions from parents and medical labels.
  • Monitored children's play activities to verify safety.
  • Established and maintained safe play environment for children.
  • Engaged with children on individual basis to build positive relationships.
  • Taught children basic life skills, manners and personal hygiene.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Supervised children on playground to help develop physical and social skills.
  • Assisted with light housekeeping duties as well as running errands.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Promoted language development skills through reading and storytelling.
  • Provided developmentally appropriate activities for children.
  • Cared for children by preparing meals and providing snacks.
  • Developed routines to help children feel secure and comfortable.
  • Followed specific guidelines from parents regarding children's routines and preferences.
  • Organized fun activities and games to keep children engaged and entertained.
  • Adapted to children's moods and needs to provide emotional support.

Receptionist

Wingate By Wyndham Hotel
12.2023 - 02.2024
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Reduced incoming call response time by implementing an effective call routing system.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Cashier

Loves Travel Truck Stop
02.2023 - 06.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Telecommunications Operator

Robertson County Sheriff Office
08.2023 - 02.2025
  • Handled sensitive customer data with discretion, adhering to strict confidentiality protocols at all times.
  • Managed high call volume while maintaining professionalism and composure during periods of peak demand.
  • Connected callers with appropriate professional, department, or business.
  • Implemented process improvements that led to increased workflow efficiency within the telecommunications department.
  • Maintained up-to-date knowledge of emergency call procedures.
  • Maintained detailed records of interactions with customers for future reference and problem resolution assistance.
  • Ensured compliance with regulatory requirements related to telecommunications systems operations and security measures while maintaining a safe working environment.
  • Enhanced customer satisfaction by efficiently addressing and resolving technical issues in a timely manner.
  • Collaborated with team members to maintain high-quality service standards, leading to increased client retention rates.
  • Conducted regular equipment tests, identifying potential issues before they escalated into larger problems.
  • Delivered exceptional customer service while managing multiple priorities simultaneously under tight deadlines.
  • Operated digital paging system to notify recipients of incoming calls.
  • Monitored system performance and implemented necessary updates, ensuring optimal functionality and minimal downtime.
  • Strengthened client relationships by providing personalized support tailored to their individual needs and preferences.
  • Assisted over 100 civilian's daily by answering questions and transferring to appropriate departments.

Education

High School Diploma -

Franklin Independent School District
Franklin, TX
05.2023

Skills

  • Family Law and CPS Cases
  • Prepare Exhibits
  • Operations Support
  • Research Tools
  • Team Collaboration
  • Confidentiality Understanding
  • Litigation Support
  • Collect Data
  • Document Statements
  • Client Relationships
  • Supply Restocking
  • Project Support
  • Mail distribution
  • Scheduling
  • Meeting Coordination
  • Analytics
  • Research
  • Presentations
  • Outstanding communication skills
  • Teamwork and Collaboration
  • Attention to Detail
  • Flexible Schedule
  • Creative and Resourceful
  • Print Production
  • Complex Problem-Solving
  • Interpersonal and Social Skills
  • Multitasking and Organization
  • Scheduling appointments
  • Mail handling
  • Document management
  • Calendar management
  • Typing speed
  • Multi-line telephone systems

Timeline

Receptionist

Wingate By Wyndham Hotel
12.2023 - 02.2024

Telecommunications Operator

Robertson County Sheriff Office
08.2023 - 02.2025

Intern Paralegal

The Skillern Method
02.2023 - Current

Cashier

Loves Travel Truck Stop
02.2023 - 06.2024

Volunteer

DFPS Christmas For Foster Children
11.2022 - Current

Babysitter

Family And Friends
01.2018 - Current

High School Diploma -

Franklin Independent School District
ELISA WILLIAMS