Elisa Zepeda
Commerce City,CO
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Medical Referral Specialist / Front Office Lead
Rocky Mountain Primary Care
06.2020 - Current
- Initiate all incoming specialist referrals and authorizations
- Communicate and provide medical assistants and providers with important forms and incoming documents
- Maintaining the confidentiality of patient records
- Delivering charts to assigned areas of the clinic
- Answering queries by searching and retrieving files
- Review records after physician completion and scan into NextGen
- Sorts incoming electronic faxes and files into patient chart or print for provider signature
- Complete DME orders for patients, Oxygen, CPAP orders etc.
Medical Receptionist
Rocky Mountain Primary Care
06.2020 - 06.2023
- Transcribed phone messages and relayed to appropriate personnel.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Supported office staff and operational requirements with administrative tasks.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Catering/ Event Services Coordinator
Doubletree by Hilton Denver
04.2016 - 03.2020
- Handle all incoming catering & event inquiries to qualify and assign to the catering team members
- Ordering of various supplies for the catering department
- Preparing catering sales kits, ordering printed materials
- Proficiency in Excel and Word
- Performs word-processing, typing, e-mailing, data entry, filing, and faxing, copying, processes mail and takes notes
Dental Technician
Gnathodontics Ltd.
11.2013 - 04.2015
- Create patient dental molds
- Prepare wax bite blocks and impression trays
- Fabricate, alter and repaired dental devices
Office Manager
Choices of Living Counseling Center
07.2011 - 11.2013
- Aid probation officers in account updates
- Schedule appointments for counselors and clients
- Coordinate client drug testing
- Data entry and balance financial
Education
High School diploma -
Adams City High School
Commerce City, Co01.2006
Skills
- Organizational skills
- Efficiency
- Workflow Management
- Problem-solving abilities
- Flexibility
- Interpersonal skills
- Pre-authorizations
- Confidentiality
Timeline
Medical Receptionist
Rocky Mountain Primary Care
06.2020 - 06.2023
Medical Referral Specialist / Front Office Lead
Rocky Mountain Primary Care
06.2020 - Current
Catering/ Event Services Coordinator
Doubletree by Hilton Denver
04.2016 - 03.2020
Dental Technician
Gnathodontics Ltd.
11.2013 - 04.2015
Office Manager
Choices of Living Counseling Center
07.2011 - 11.2013
High School diploma -
Adams City High School
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