Overview
Work History
Skills
Timeline
Hi, I’m

ELISABET MALVAREZ

Banquet server
Orlando,FL
ELISABET MALVAREZ

Overview

14
years of professional experience

Work History

Gaylord Palms Resort & Convention Center
Orlando, FL

Banquet Server
05.2021 - Current

Job overview

  • Explain to guest’s menu items and food content with awareness to dietary allergic restrictions, while catering to personal needs, and providing great costumer service to all guests including children.
  • Serve guests in an appropriate manner in accordance with the event standards and BEO instructions.
  • Pay great attention to detail for prefunction directions and the function.
  • Worked in multi-course dinners with pre- plated foods.

Hyatt Grand Cypress
Orlando, FL

Banquet Server
11.2014 - Current

Job overview

  • Greeted guests upon arrival and provided assistance throughout the event.
  • Responsible for setup and cleanup of tables, buffets, coffe and beverage station.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks.
  • Replenished buffet lines with fresh foods as needed.
  • Identified and anticipated needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
  • Removed and replaced dirty dishes and utensils to maintain table settings.
  • Provided exceptional service to high volume of daily customers.
  • Provided friendly, courteous service to create memorable moments for guests.

Skills

  • Passionate about service
  • High-volume dining
  • Ordering procedures
  • Table setting knowledge
  • Team player
  • Self motivated
  • Flexibility
  • Food allergy knowledge
  • Flawless service
  • Customer needs anticipation and conflict mitigation
  • Food running
  • Menu presentation
  • Food station setup
  • Set up and clean up buffets
  • Food handling
  • Menu knowledge
  • Honesty an integrity

Timeline

Banquet Server
Gaylord Palms Resort & Convention Center
05.2021 - Current
Banquet Server
Hyatt Grand Cypress
11.2014 - Current

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ELISABET MALVAREZBanquet server