Hardworking employee with customer service, multitasking and time management abilities. Strong work ethic with the ability to work effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Assistant Bar Manager
Official Time Out
Canton, IL
09.2017 - Current
Organized and managed bar staff, ensuring all employees were properly trained in safety protocols, customer service and product knowledge.
Maintained accurate inventory of alcoholic beverages and ensured stock was ordered as needed.
Ensured compliance with local health department regulations regarding food sanitation practices and alcohol serving laws.
Developed employee schedules to ensure adequate coverage during peak hours.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Trained new employees to perform duties.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Resolved problems or concerns to satisfaction of involved parties.
Restocked beer and liquor regularly and after special events.
Delegated work to staff, setting priorities and goals.
Manager
SUBWAY®Restaurants
Tampa, FL
02.2015 - 08.2017
Trained employees on additional job positions to maintain coverage of roles.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Delegated work to staff, setting priorities and goals.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Monitored staff performance and addressed issues.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
Ordered supplies from vendors as needed while staying within budget guidelines.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Assistant Manager
Little Greek
Tampa, FL
08.2013 - 02.2015
Maintained up-to-date knowledge of company products and services.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Enforced company policies and procedures to strengthen operational standards across departments.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Supervised food preparation, ordering of supplies, and inventory control.
Performed regular maintenance checks on kitchen equipment.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Worked in close collaboration with team members to ensure customers received high-quality service.
Education
High School Diploma -
Canton High School
Canton
05-2000
Skills
Staff Scheduling
Schedule Coordination
Opening And Closing Procedures
Shift Scheduling
Customer Service And Satisfaction
Money Handling
Timeline
Assistant Bar Manager
Official Time Out
09.2017 - Current
Manager
SUBWAY®Restaurants
02.2015 - 08.2017
Assistant Manager
Little Greek
08.2013 - 02.2015
High School Diploma -
Canton High School
Similar Profiles
Alexis (Lexie) ShawAlexis (Lexie) Shaw
Server at Official Time OutServer at Official Time Out