Diligent and devoted worker with exemplary skills of handling administrative tasks. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
16
16
years of professional experience
Work History
Special Education Classroom Assistant
Westside School District
12.2017 - Current
Inventorying items and assignments in the classroom to make sure they are completed and processed in a timely manner
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Prepared lesson outlines and maintain daily objectives for various tasks at hand.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Interacted physically and verbally with students throughout each day.
Maintained positive attitude and affirmatively communicated with each student.
Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Student Relations Technician
Learn For Life Charter High School
10.2010 - 03.2013
Found, retrieved and made copies of information from files in response to requests and deliver information to authorized users
Provided product information and resolved concerns and dates to assist interested personnel promptly and efficiently.
Scheduled appointments and conducted follow-up calls to clients.
Maintained daily report documents, memos and invoices.
Entered data into system and updated customer contacts with information to keep records current.
Maintained office supplies inventory by checking stock and ordering new supplies.
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Answered multi-line phone system and enthusiastically greeted callers.
Created and updated records and files to maintain document compliance.
Handled daily scheduling tasks and provided administrative support for entire department.
Maintained electronic filing systems and categorized documents.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Mail Carrier
Postal Carrier, United States Postal Service
12.2007 - 08.2010
Delivered mail to residences and business establishments along specified routes by walking and driving, using combination of satchels, carts, cars and small trucks
Moving around constantly and walking distances to deliver in adverse conditions
Sorted out signed receipts for registered, certified and insured mail upon delivery
Maintained scheduled routes to be punctual and deliver on time.
Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Education
Antelope Valley College
Lancaster, CA
High School Diploma -
Highland High School
Palmdale, CA
2000
Skills
Proficient with MS Office Suite, MS Word, Excel, PowerPoint and Outlook
Highly motivated, professional and organized self starter
Able to manage multiple priorities under pressure, to meet deadlines
Outstanding interpersonal skills, team player
Timeline
Special Education Classroom Assistant
Westside School District
12.2017 - Current
Student Relations Technician
Learn For Life Charter High School
10.2010 - 03.2013
Mail Carrier
Postal Carrier, United States Postal Service
12.2007 - 08.2010
Antelope Valley College
High School Diploma -
Highland High School
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