Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elisabeth Cerrato

Hialeah,FL

Summary

Competent bi-lingual (English/Spanish) Registered Clinical Social Worker/MSW with over ten years of medical experienced as a health care worker. Within one year and ten months as a Clinical Social Worker/MSW at Jackson North Medical Center, I adhere proficiency in biopsychosocial assessments, discharge planning, working in interdisciplinary teams, reviewing medical clinicals, identifying discharge barriers, creating referrals for housing, DME, and out-patient services, brief counseling/interventions, working with community agencies/resources, and risk assessments. In addition, my Clinical Social Worker/MSW experience evolved within medical areas, such as emergency department, intensive care unit, neo-natal intensive care unit, palliative/hospice, maternal, palliative care, pediatric, respiratory, telemetry/cardiac and med-surg. Overall, eager and committed to continue gaining more knowledge, skills, and competence within the medical system as a MSW.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Clinical Social Worker

Jackson North Medical Center
North Miami Beach, FL
06.2022 - Current
  • Provided emotional and practical support to individuals facing terminal illness.
  • Conducted assessments of patient needs, goals and preferences for end-of-life care.
  • Facilitated group meetings with family members to discuss advance directives and grief counseling.
  • Developed individualized plans of care for patients in accordance with their wishes and the policies of the hospice organization.
  • Coordinated activities between medical staff, families, volunteers and other professionals involved in a patient's care plan.
  • Assisted patients and their families in accessing community resources such as financial aid or bereavement services.
  • Advised caregivers on how to cope with the physical and emotional demands of caring for a terminally ill person.
  • Facilitated communication between healthcare providers, family members, patients, physicians and other healthcare personnel to ensure continuity of care.
  • Counseled patients and families on issues related to death and dying, including spiritual matters or legal and financial concerns.
  • Collaborated with other disciplines within the hospice team such as nurses, home health aides, chaplains or bereavement counselors.
  • Provided crisis intervention when needed during times of acute distress or change in condition due to illness progression.
  • Maintained accurate records of client contacts according to agency protocols.
  • Managed caseloads effectively by prioritizing tasks based upon urgency level.
  • Provided aftercare follow-up services following discharge from hospice services.
  • Collaborated with other professionals to assess client needs.
  • Advocated for clients to resolve medical or personal crises.
  • Modified treatment plans to accommodate changes in clients' health or progress.
  • Identified environmental challenges to client progress through interviews with patient and caregivers.
  • Performed biopsychosocial assessments to create discharge plans and identify barriers such as housing, Durable Medical Equipment(DME), out-pt. dialysis, Home Health Care(HHC),Early Discharge Planning(EDP), medical coverage, and transportation.
  • Utilize evidence-based social work intervention to expedite or assist with discharge plan,provide emotional support, and address psychological diagnoses/symptoms, such as substance use, suicidal ideation, and grief.
  • Attended interdisciplinary meetings, trainings, and continued education courses to advance professional knowledge.
  • Demonstrated and utilize team-work skills and leadership among Clinical Resources team and medical staff.
  • Identify and provide social services resources for patients.

Patient Care Technician

Jackson North Medical Center
North Miami Beach, FL
01.2017 - 05.2022
  • Assist patients with their daily care, vital signs and reporting patient conditions
  • Assisting nurses and doctors in basic medical procedure and treatments.
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Ensured that all medical equipment was properly maintained and sterilized.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Assisted with patient transfers from bed to wheelchair or strher as needed.
  • Provided emotional support for patients and families during difficult times.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Educated patients on basic health-related topics such as nutrition, hygiene habits.
  • Reported any observed changes in behavior or physical condition to the nursing staff immediately.
  • Organized supplies in order to maintain adequate stock levels throughout shift.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Participated in quality improvement activities within the department.
  • Helped create a safe environment by following infection control policies.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Collaborated with interdisciplinary teams to provide comprehensive care services.
  • Instructed new employees on proper techniques of performing daily tasks.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to bell or light signal calls to assist patients with needs.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Assisted with patient admissions, discharges and transfers.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Restocked unit frequently with necessary medical supplies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Prepared patient chart for admission and compiled appropriate paperwork.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Collected specimens from patients for laboratory testing purposes.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
  • Kept instruments and equipment clean and sanitized.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Greeted visitors and directed to appropriate location or person.

Clinical Social Work Intern

Jackson North Medical Center
North Miami Beach, FL
08.2021 - 04.2022
  • Provided emotional and practical support to individuals facing terminal illness.
  • Conducted assessments of patient needs, goals and preferences for end-of-life care.
  • Facilitated group meetings with family members to discuss advance directives and grief counseling.
  • Developed individualized plans of care for patients in accordance with their wishes and the policies of the hospice organization.
  • Coordinated activities between medical staff, families, volunteers and other professionals involved in a patient's care plan.
  • Assisted patients and their families in accessing community resources such as financial aid or bereavement services.
  • Advised caregivers on how to cope with the physical and emotional demands of caring for a terminally ill person.
  • Facilitated communication between healthcare providers, family members, patients, physicians and other healthcare personnel to ensure continuity of care.
  • Counseled patients and families on issues related to death and dying, including spiritual matters or legal and financial concerns.
  • Collaborated with other disciplines within the hospice team such as nurses, home health aides, chaplains or bereavement counselors.
  • Provided crisis intervention when needed during times of acute distress or change in condition due to illness progression.
  • Maintained accurate records of client contacts according to agency protocols.
  • Managed caseloads effectively by prioritizing tasks based upon urgency level.
  • Provided aftercare follow-up services following discharge from hospice services.
  • Collaborated with other professionals to assess client needs.
  • Advocated for clients to resolve medical or personal crises.
  • Modified treatment plans to accommodate changes in clients' health or progress.
  • Identified environmental challenges to client progress through interviews with patient and caregivers.
  • Performed biopsychosocial assessments to create discharge plans and identify barriers such as housing, Durable Medical Equipment(DME), out-pt. dialysis, Home Health Care(HHC),Early Discharge Planning(EDP), medical coverage, and transportation.
  • Utilize evidence-based social work intervention to expedite or assist with discharge plan,provide emotional support, and address psychological diagnoses/symptoms, such as substance use, suicidal ideation, and grief.
  • Attended interdisciplinary meetings, trainings, and continued education courses to advance professional knowledge.
  • Demonstrated and utilize team-work skills and leadership among Clinical Resources team and medical staff.
  • Identify and provide social services resources for patients.

Clinical Social Work Intern

OpusCare of Florida
Miami
01.2021 - 04.2021
  • Provided emotional and practical support to individuals facing terminal illness.
  • Conducted assessments of patient needs, goals and preferences for end-of-life care.
  • Facilitated group meetings with family members to discuss advance directives and grief counseling.
  • Developed individualized plans of care for patients in accordance with their wishes and the policies of the hospice organization.
  • Coordinated activities between medical staff, families, volunteers and other professionals involved in a patient's care plan.
  • Assisted patients and their families in accessing community resources such as financial aid or bereavement services.
  • Advised caregivers on how to cope with the physical and emotional demands of caring for a terminally ill person.
  • Facilitated communication between healthcare providers, family members, patients, physicians and other healthcare personnel to ensure continuity of care.
  • Counseled patients and families on issues related to death and dying, including spiritual matters or legal and financial concerns.
  • Collaborated with other disciplines within the hospice team such as nurses, home health aides, chaplains or bereavement counselors.
  • Provided crisis intervention when needed during times of acute distress or change in condition due to illness progression.
  • Maintained accurate records of client contacts according to agency protocols.
  • Managed caseloads effectively by prioritizing tasks based upon urgency level.
  • Provided aftercare follow-up services following discharge from hospice services.
  • Collaborated with other professionals to assess client needs.
  • Advocated for clients to resolve medical or personal crises.
  • Modified treatment plans to accommodate changes in clients' health or progress.
  • Identified environmental challenges to client progress through interviews with patient and caregivers.
  • Educated families about available options regarding pain management strategies or advanced directives while respecting cultural diversity beliefs around death and dying.
  • Participated in interdisciplinary team meetings regarding patient care planning decisions.
  • Monitored patient progress over time through home visits or telephone calls.
  • Educated clients on options to assist in making informed decisions.
  • Referred client or family to appropriate community resources to obtain support for mental or physical illness.
  • Tracked patient or client care and followed through to provide service effectiveness.

Patient Care Companion

Coral Gables Hospital
Coral Gables, FL
09.2014 - 12.2016
  • Providing one to one care, vitals, activities of daily living, monitoring high-risk psychiatric patients, and charting.
  • Provided patients with companionship, comfort and emotional support.
  • Ensured patient safety by monitoring vital signs and alerting medical staff of any changes.
  • Assisted in activities of daily living such as bathing, grooming, dressing and eating meals.
  • Transported patients to treatment areas and other appointments as needed.
  • Maintained accurate documentation of all care provided according to established standards.
  • Observed changes in behavior or physical condition of the patient and reported relevant information to the nursing staff immediately.
  • Assisted with ambulation and mobility needs including transferring, lifting, repositioning, range of motion exercises..
  • Facilitated communication between family members and visitors and healthcare providers.
  • Encouraged active participation in therapeutic activities and recreational programs designed to promote socialization skills among patients.
  • Utilized appropriate infection control practices when caring for multiple patients.
  • Demonstrated compassionate behavior while interacting with both patients and their families.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Improved patient outlook and daily living through compassionate care.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Assisted clients with maintaining good personal hygiene.
  • Recorded client status progress and challenges in logbooks and reports.
  • Partnered with registered nurses and physiotherapists to provide care to patients.

Certified Nursing Assistant

Bay Oaks Home for The Age Inc. - Assisted Living F
Miami, FL
06.2010 - 05.2014
  • Assist the elderly with personal care and supervise their Activities of Daily Living
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.
  • Transported patients to treatment units, using wheelchair or strher.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Observed patients for any changes in their physical or mental condition.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Administered medications as directed by registered nurse or physician.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Took temperature readings orally or rectally as instructed by the RN or MD.
  • Provided emotional support to family members regarding end-of-life decisions.
  • Provided comfort measures such as back rubs and positioning pillows for added comfort.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Participated in educational programs related to nursing assistant skills development.
  • Assisted with admission procedures such as gathering personal data from the patient's chart.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Distributed drinking water and nourishment to residents.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assisted residents in preparing for activities and social programs.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Supported non-ambulatory residents in range of motion exercises.
  • Documented activities and recorded information in EMR system.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Administered medications and educated patients and families on correct at-home administration.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.

Education

Master of Arts - Social Work

Florida International University
Miami, FL
04.2022

Bachelor of Arts - Sociology

Florida International University
Miami, FL
12.2016

Skills

  • Discharge Planning
  • Client Needs Assessment
  • Patient Evaluation
  • Counseling
  • Substance Abuse Prevention
  • Medical Advocacy
  • Social Research
  • Community Health Services
  • Community Resource Referral
  • Rehabilitation Planning
  • Conducting Assessments
  • Educating Families
  • Crisis Intervention
  • Risk Assessment
  • Team building
  • Cultural Competency
  • Educational Support
  • Intervention Planning
  • Safety Planning
  • Grief and Bereavement Counseling
  • Patient-Centered Care
  • Clinical Training
  • Healthcare Expertise
  • Electronic Recordkeeping
  • Basic Cardiac Life Support (BCLS) Certified
  • CPR, First Aid, AED
  • Fluent in Spanish
  • Family Support
  • Palliative Care
  • Policy analysis
  • Geriatric Care
  • Psychosocial Assessments
  • Grief counseling
  • Interdisciplinary Collaboration
  • Crisis Resolution
  • Worker Supervision
  • Family Member Counseling
  • Policy Advising
  • Referral Coordination
  • Team Collaboration
  • Crisis Prevention Intervention (CPI)
  • Medical Records
  • Case Management
  • Time management abilities
  • Infection Control
  • Coordinating services
  • Educating families
  • Multitasking
  • Gathering referrals
  • High-Risk Populations Identification
  • Managing records

Certification

  • Certified in BLS CPR by American Heart Association.
  • Certified in CPI

Timeline

Clinical Social Worker

Jackson North Medical Center
06.2022 - Current

Clinical Social Work Intern

Jackson North Medical Center
08.2021 - 04.2022

Clinical Social Work Intern

OpusCare of Florida
01.2021 - 04.2021

Patient Care Technician

Jackson North Medical Center
01.2017 - 05.2022

Patient Care Companion

Coral Gables Hospital
09.2014 - 12.2016

Certified Nursing Assistant

Bay Oaks Home for The Age Inc. - Assisted Living F
06.2010 - 05.2014

Master of Arts - Social Work

Florida International University

Bachelor of Arts - Sociology

Florida International University

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Elisabeth Cerrato