Elisabeth Cornish
Sabetha,KS
Summary
ELISABETH CORNISH PROFESSIONAL SUMMARY Honest and ethical, Time Management/Organization, Microsoft Office, Detail Oriented, Discretion and Confidentiality, Customer Service Skills, Ability to Apply Rules & Regulations, Calendar Management, Initiative
Overview
22
22
years of professional experience
Work History
Teller
United Bank & Trust
2022.12 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Maintained friendly and professional customer interactions.
- Counted, verified and handled bank deposits and armored car transactions.
Teller
Community National Bank
2022.04 - 2022.12
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Referred customers to other banking departments for specialized services.
Executive Assistant
Greater Topeka Partnership
2016.08 - 2022.04
- Manage and maintain executives schedules.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
- Attend meetings to record minutes.
- Compose, type, and distribute meeting minutes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
- Perform general duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Greet visitors or callers and handle their inquiries or direct them to appropriate persons according to their needs.
- Answer phone calls and direct calls to appropriate parties or take messages.
- Prepare responses to correspondence containing routine inquiries.
Tax Preparer
Self Employed
2003.01 - 2023.04
- Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.
- Maintain complete file for each client.
- Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
- Enter tax return information into computers for processing.
- Answer questions from taxpayers and assist them in completing tax forms.
- Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.
- Review filed tax returns to determine whether claimed tax credits and deductions are allowed by law.
- Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.
- Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.
- Interview clients to obtain additional information on taxable income and deductible expenses and allowances.
- Furnish taxpayers with information and advice to ensure correct tax form completion.
- Consult tax law handbooks or bulletins to determine procedures for preparation of atypical returns.
- Calculate form preparation fees according to return complexity and processing time required.
- Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.
- Currently studying to become an Enrolled Agent with the IRS.
Administrative Assistant
Key Staffing
2015.05 - 2016.03
- Operate equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Use computers for various applications, such as database management or word processing.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Complete forms in accordance with company procedures.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Tax Preparer
Liberty Tax Service
2015.01 - 2015.04
- Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.
- Maintain records for each case, including contacts, telephone numbers, and actions taken.
- Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation. Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.
- Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.
- Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.
Education
Certificate of Completion - Medical Billing & Coding
Allen School Online
Phoenix, AZ12.2011
Bachelor of Science - Business With Emphasis On Accounting
Kaplan University
Davenport, IA10.2006
Associate of Science - Data Processing And Accounting Technology
Helena College of Technology
Helena, MT05.1992
Certificate of Completion - Executive Secretary
Helena College of Technology
Helena, MT05.1992
Timeline
Teller
United Bank & Trust
2022.12 - Current
Teller
Community National Bank
2022.04 - 2022.12
Executive Assistant
Greater Topeka Partnership
2016.08 - 2022.04
Administrative Assistant
Key Staffing
2015.05 - 2016.03
Tax Preparer
Liberty Tax Service
2015.01 - 2015.04
Tax Preparer
Self Employed
2003.01 - 2023.04
Certificate of Completion - Medical Billing & Coding
Allen School Online
Bachelor of Science - Business With Emphasis On Accounting
Kaplan University
Associate of Science - Data Processing And Accounting Technology
Helena College of Technology
Certificate of Completion - Executive Secretary
Helena College of Technology
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