Disciplined and dependable. Strive to produce goals that precisely meet established goals. Provide thorough and accurate work with organization and attention to detail. Desire to make a difference in the workplace but most importantly in the clients serviced. Research and continual learning extremely valued.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Roastery Experience Coordinator
Social Grounds Coffee Roastery
08.2023 - 02.2024
Utilized extensive training in coffee and tea production to serve established drinks and coordinate the obtaining of ingredients needed for newly created beverages seasonally.
Improved team productivity with regular communication and progress updates to supervisors and owners, fostering a collaborative work environment.
Contributed to business growth by identifying opportunities for process improvement, new marketing, and community relations.
Set priorities within the roastery and problem-solved workflow issues to maintain rapport with customers and managers.
Cultivated cleanly and stress free environments within the establishment during events and regular operating hours.
Enhanced customer satisfaction and experience by responding promptly to inquiries with well versed knowledge in the roasting, brewing, and marketing fields.
Participated in workshops and in-service meetings to enhance personal growth and professional skills.
Transitional Care Coordinator
Mobile Medical LLC
07.2022 - 07.2023
Maximized patient safety during transitions home from the hospital and rehabilitation centers by conducting medication reconciliation, coordinating with pharmacists to address any discrepancies, scheduling primary care follow ups, and retrieving/documenting thorough care and communication records.
Actively participated in quality improvement initiatives aimed at enhancing the efficiency of the transitional care process within the organization.
Developed strong relationships with external service providers and patients' families ensuring a smooth handoff of patients upon discharge from the hospital or rehab setting.
Collaborated with primary care providers to identify high-risk patients who required an increase in services to promote to a higher care level.
Communicated expectations of new standards of care and routine needed at home for patients with the appropriate relative or caregiver.
Education
Associate of Science - Ministerial Leadership
Southeastern University
Lakeland, FL
12.2025
High School Diploma -
West Nassau County High School
Callahan, FL
05.2022
Skills
Client Relation Building
Thorough Data Entry
Work Planning and Prioritization
Problem Solving
Hands On Instruction
Microsoft Office Processing
Graphic Designing
Process Improvement
Certification
Microsoft Word 2019
Microsoft PowerPoint 2019
Microsoft Excel 2019
Adobe Photoshop 2019
References
Sue Ann Perrine- Former Manager
Phone: (732) 213-3407
Email: sueannperrine@mobilemedicalnow.com
Jason Kelloway- Former Employer
Phone: (904) 469-3703
Email: socialgroundscc@gmail.com
Timeline
Roastery Experience Coordinator
Social Grounds Coffee Roastery
08.2023 - 02.2024
Transitional Care Coordinator
Mobile Medical LLC
07.2022 - 07.2023
Associate of Science - Ministerial Leadership
Southeastern University
High School Diploma -
West Nassau County High School
Microsoft Word 2019
Microsoft PowerPoint 2019
Microsoft Excel 2019
Adobe Photoshop 2019
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