ELISABETH EASLEY
Flowery Branch,Georgia
Summary
Detail-oriented and customer-focused professional seeking a position in Medical Billing. Brings extensive experience in collections, account reconciliation, and administrative support with strong skills in accuracy, problem-solving, and client communication. Dedicated to efficiency, confidentiality, and quality service in healthcare administration.
Demonstrated strong communication and problem-solving skills in high-pressure environments. Experienced with handling customer inquiries and providing effective solutions. Utilizes communication and problem-solving skills to enhance customer satisfaction. Track record of maintaining positive client relationships and adapting to dynamic service environments.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Driver Examiner I
Department of Driver Services
Between, GA
11.2022 - 10.2023
- Processed sensitive documents, ensured compliance, and problem-solved for applicants.
- Accurately logged data and assisted with state-regulated documentation.
- Relevant to medical billing: data accuracy, compliance, and document handling.
Collections & Customer Service Specialist
IntellectSpace
Guadalajara, Mexico
07.2018 - 01.2020
- Managed accounts receivable, negotiated payment arrangements, and processed credit card transactions.
- Reconciled accounts and ensured accuracy in financial records.
- Scheduled and managed client interactions through Salesforce and Google Suite.
- Performed administrative support, data entry, and proofreading for accuracy.
- Relevant to medical billing: payment posting, account reconciliation, customer communication.
General Manager
Papa Sam’s Sandwich Shop
Oakwood, GA
02.2014 - 04.2016
- - Managed all aspects of restaurant operations including scheduling, ordering, and customer service.
- - Oversaw accounts payable/receivable and inventory.
- Relevant to medical billing: organizational and financial management skills.
Fitness Instructor
Independent Contractor
Flowery Branch, GA
09.2008 - 04.2016
- - Led nine classes per week while managing scheduling, marketing, and finances.
- - Maintained accounts receivable and payable.
- Relevant to medical billing: financial tracking and client management.
High Volume Seasonal Delivery Driver
UPS
Gainesville, GA
11.2013 - 01.2014
- - Sorted and delivered packages during high-volume season.
- Relevant to medical billing: time management and accuracy under pressure.
Collections Specialist
Lithonia Lighting
Lithonia, GA
04.1998 - 04.1999
- Handled delinquent accounts and maintained accurate account records.
- Negotiated and posted payments.
- Relevant to medical billing: patient account management and collections.
Collections Specialist / Administrative Assistant to Director of Sales
CR Bard
Covington, GA
01.1995 - 04.1998
- Specialized in government accounts including Army and VA hospitals.
- Resolved invoice discrepancies, managed purchase orders, and applied contract pricing.
- Negotiated payments, posted accounts, and handled collections.
- Supported 50+ sales representatives, managed inbound/outbound client calls, and prepared billing-related documents.
- Relevant to medical billing: healthcare-related account management, problem resolution, and billing accuracy.
Education
Diploma - Cosmetology
Gwinnett Technical College
Lawrenceville, GA01-1989
No Degree - Medical Billing/Medical Administration
Gwinnett Technical College
Lawrenceville, GA08-2026
Skills
- Accounts receivable, payment posting, collections, and reconciliation
- Microsoft Office Suite, Google Suite, Salesforce, Zoom, WordPress
- 10-key proficiency and data entry accuracy
- Excellent phone skills, customer service, and problem-solving
- Above average Spanish skills
- Time management
- Customer service
- Punctuality
Certification
- Medical Billing Training - 2025-2026
- Medical Administrative Assistant Training - 2025-2026
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Driver Examiner I
Department of Driver Services
11.2022 - 10.2023
Collections & Customer Service Specialist
IntellectSpace
07.2018 - 01.2020
General Manager
Papa Sam’s Sandwich Shop
02.2014 - 04.2016
High Volume Seasonal Delivery Driver
UPS
11.2013 - 01.2014
Fitness Instructor
Independent Contractor
09.2008 - 04.2016
Collections Specialist
Lithonia Lighting
04.1998 - 04.1999
Collections Specialist / Administrative Assistant to Director of Sales
CR Bard
01.1995 - 04.1998
Diploma - Cosmetology
Gwinnett Technical College
No Degree - Medical Billing/Medical Administration
Gwinnett Technical College