Summary
Overview
Work History
Education
Certifications & Trainings
Competencies & Skills
Timeline

Elisabeth Elings

Starbucks
League City,TX
5
years of professional experience

Empathetic human services professional with a B.S. in Counseling and Applied Psychological Sciences, currently pursuing a Master’s in Clinical Mental Health Counseling. QMHP-eligible with training in SAMA (Satori Alternatives to Managing Aggression), Nurturing Parenting, Texas DFPS CANS/ANSA, ANE Competency, and Trauma-Informed Care. Certified in BLS/CPR with formal training in HIPAA/HHS privacy standards. Leverages direct practicum experience in intake and behavioral health alongside 5+ years of team leadership, crisis de-escalation, and high-volume task prioritization.

Work History

Counseling Intern

7 Months
I Choose Me Counseling | 01.2026 - Current
  • Conduct client intake screenings, gather psychosocial histories, and support initial behavioral health assessments.
  • Assist in drafting safety plans, crisis intervention strategies, and individualized goal tracking for clients.
  • Maintain strict client confidentiality and document management in compliance with HIPAA and HHS privacy standards.
  • Collaborate with interdisciplinary team members to coordinate care and connect individuals with community resources.

Shift Supervisor

5 Years 1 Month
Starbucks | 07.2021 - Current
  • De-escalation & Communication: Navigate high-stress situations, resolve client/customer conflicts promptly, and maintain a calm, supportive environment.
  • Documentation & Compliance: Manage floor operations, safety compliance, inventory auditing, and detailed record-keeping in a fast-paced setting.
  • Leadership & Mentorship: Train, mentor, and supervise team members, fostering high morale, strong team cohesion, and open communication.
  • Time Management: Prioritize competing operational tasks while ensuring high standards of attention to detail and thoroughness.

Education

Master of Arts - Clinical Mental Health Counseling

Adams State University | Alamosa, CO | 05-2027

In Progress

Bachelor of Science - Counseling and Applied Psychological Sciences

Arizona State University | Tempe, AZ | 12-2024

Graduated Summa Cum Laude

Certifications & Trainings

  • QMHP Eligible
  • SAMA (Satori Alternatives to Managing Aggression) Training
  • Nurturing Parenting Program Course Completion
  • Texas DFPS Certifications: Current CANS/ANSA
  • Crisis & Clinical Training: Crisis Planning Training Series, Trauma-Informed Care Training, Critical Incident Reporting (CIR)
  • Compliance & Safety: ANE Competency Training (2026), FY26 HHS Privacy Training, BLS / CPR / First Aid Certification
  • Licensing: Valid Driver's License

Competencies & Skills

  • Clinical & Behavioral Health: Intake & Assessment, Crisis Planning & Intervention, Trauma-Informed Care, Safety Planning, Behavioral Health Documentation.
  • Interpersonal & Professional: Client De-escalation, Active Listening, Team Leadership, Problem Solving, Cultural Sensitivity.
  • Administrative & Technical: Document Management, Phone Etiquette, EHR/Computer Proficiency, HIPAA/Privacy Compliance.

Timeline

Counseling Intern

I Choose Me Counseling
01.2026 - CurrentRead More

Shift Supervisor

Starbucks
07.2021 - CurrentRead More

Adams State University

Master of Arts from Clinical Mental Health Counseling
Read More

Arizona State University

Bachelor of Science from Counseling and Applied Psychological Sciences
Read More
Elisabeth Elings