Elisabeth Escobedo
Pasadena,CA
Summary
Dynamic individual with hands-on experience in Ophthalmology and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
6
years of professional experience
Work History
Ophthalmic Technician
Acuity Eye Group
Pasadena, CA
08.2022 - Current
- Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Assisted ophthalmologists in performing complex ocular procedures, ensuring high-quality patient outcomes.
- Maintained a clean and organized work environment for optimal patient care and equipment maintenance.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Reduced wait times for patients by efficiently managing appointment schedules and coordinating with other staff members.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Provided timely follow-up care for post-operative patients, ensuring successful recovery and addressing any complications promptly.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Assessed visual acuity using various testing methods such as Snellen charts or autorefractors, contributing to accurate diagnoses.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Contributed to the success of eye surgeries by preparing patients and ensuring proper pre-operative procedures were followed.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Improved early detection of eye diseases by skillfully conducting retinal imaging, facilitating timely intervention.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Cleaned or sterilized ophthalmic or surgical instruments.
FOH Team Member
California Fish Grill
Glendale, CA
06.2021 - 08.2023
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Assisted management in monitoring inventory levels, reducing waste by properly stocking items according to demand.
- Coordinated with kitchen staff to ensure timely delivery of orders, minimizing wait times for customers.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
- Assisted in training new hires on company policies and procedures, fostering a supportive atmosphere for newcomers joining the team.
- Helped guests at tables when in need of assistance.
- Monitored food quality and freshness throughout day.
- Greeted customers and answered inquiries regarding menu items and specials.
Server
Tokyo Wako, Arcadia
Arcadia, CA
08.2019 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Administrative Assistant Intern
Kaiser Permanente
Pasadena, CA
06.2018 - 08.2018
- Increased accuracy of documentation by proofreading, editing, and formatting reports and presentations.
- Prepared and edited documents and reports for quality and accuracy.
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
- Contributed to efficient office workflow by managing inventory and ordering supplies as needed.
- Maintained confidentiality of sensitive information through proper handling of documents and correspondence.
- Ensured timely completion of tasks by prioritizing workload according to urgency and importance.
- Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Education
High School Diploma -
John Marshall Fundamental High School
Pasadena, CA05.2018
Skills
- Patient Care
- Ophthalmic Terminology Familiarity
- Eye Anatomy Knowledge
- Diagnostic Testing
- Chart documentation
- Fundus Photography Proficiency
- Glaucoma Screening Techniques
- Visual field testing
- Equipment Calibration
- Color vision testing
- Pachymetry Knowledge
- Customer service abilities
- Visual acuity testing
- Physician support
- Physician assistance
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Effective Communication
- Adaptability and Flexibility
- Self Motivation
- Professionalism
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Ophthalmic Technician
Acuity Eye Group
08.2022 - Current
FOH Team Member
California Fish Grill
06.2021 - 08.2023
Server
Tokyo Wako, Arcadia
08.2019 - 09.2021
Administrative Assistant Intern
Kaiser Permanente
06.2018 - 08.2018
High School Diploma -
John Marshall Fundamental High School