Detail-oriented Title Examiner with excellent organizational and research abilities. Collecting and reviewing documents for consistency and preparing documents and disclosures. Profound knowledge of all local filing requirements, fees and abstracting procedures. Adept at managing administrative and customer service requirements efficiently. Bringing excellent communication, time management and problem-solving abilities developed over 2+ years in field.
Hi, I’m
Elisabeth Fleming
Portland,OR
Summary
Overview
8
years of professional experience
Work History
Fidelity National Title Insurance Company, Portland, OR
Title Examiner
2020.07 - Current (4 years & 2 months)
Job overview
- Contacted appropriate agencies to complete searches, order records and obtain documents.
- Prepared closing disclosures, post-closing records and disbursements.
- Searched and analyzed real estate records.
- Audited insurance, real estate, and legal documents, noted issues and pursued resolutions in order to facilitate title processes.
Normandie Restaurant, Portland, Oregon
Manager of Operations
2018.10 - 2020.04 (1 year & 6 months)
Job overview
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Court Appointed Special Advocates (CASA) , Portland, OR
Development and Program Intern
2018.09 - 2019.01 (4 months)
Job overview
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Planned, modified and executed research techniques, procedures and tests
- Delivered clerical support by handling range of routine and special requirements.
- Planned and implemented fundraising events.
- Volunteered to help with special projects of varying degrees of complexity.
- Adhered to policies and procedures regarding sensitive information and confidentiality.
La Moule Restaurant, Portland, OR
Supervisor
2017.01 - 2018.10 (1 year & 9 months)
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
Veritable Quandary Restaurant, Portland, OR
Assistant General Manager
2014.06 - 2017.01 (2 years & 7 months)
Job overview
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Oversaw computer database and physical filing systems.
Education
Fairleigh Dickinson University Teaneck, NJ
Bachelor of Arts from Criminal Law And Legal Studies
06.2011
University Overview
- Dean's List Spring 2011
- Elected to President for Alpha Epsilon Phi Sorority, Inc. in 2010
- Elected to Vice President for Fairleigh Dickinson University Inter-Greek Council in 2009
- Completed professional development within Internship for CASA - Court Appointed Special Advocates of Children
Skills
- Data Integrity
- Record Analysis
- Customer Communication
- Analytical Skills
- Security Measures
- Data Communications
- Customer Experience
- Software Applications
- Business Controls
- Troubleshooting Issues
- Building Codes
HOBBIES
HOBBIES
Amateur boxer and avid Pacific Northwest outdoorswoman
Languages
Spanish
Professional Working
Timeline
Title Examiner
Fidelity National Title Insurance Company
2020.07 - Current (4 years & 2 months)
Manager of Operations
Normandie Restaurant
2018.10 - 2020.04 (1 year & 6 months)
Development and Program Intern
Court Appointed Special Advocates (CASA)
2018.09 - 2019.01 (4 months)
Supervisor
La Moule Restaurant
2017.01 - 2018.10 (1 year & 9 months)
Assistant General Manager
Veritable Quandary Restaurant
2014.06 - 2017.01 (2 years & 7 months)
Fairleigh Dickinson University
Bachelor of Arts from Criminal Law And Legal Studies
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