Elisabeth Melone
Warren
Summary
Compassionate Patient Care Technician skilled in patient monitoring, effective communication, and phlebotomy techniques. Committed to supporting patient care and collaborating with healthcare teams to enhance patient outcomes.
Overview
13
13
years of professional experience
3
3
Certifications
Work History
Patient Care Technician
Henery Ford Hospital
Clinton Twp
04.2005 - 12.2013
- Assisted in monitoring patient vital signs and reporting changes to nursing staff.
- Provided direct patient care, including bathing, feeding, and mobility support.
- Maintained cleanliness and organization of patient rooms and equipment.
- Documented patient information accurately in electronic health records system.
- Collaborated with healthcare team to implement care plans for patients.
- Conducted routine checks on medical supplies and reported shortages promptly.
- Supported nurses with procedures by preparing necessary equipment and materials.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Medical Assistant
Macomb Pediatrics
Warren
01.2001 - 12.2003
- Maintained clear communication with patients to ensure understanding of treatment plans and follow-up care.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Organized patient charts before each day’s clinic sessions began.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Supported front office operations by answering phone calls and greeting patients.
- Educated patients on treatment plans and medication instructions.
- Documented patient medical histories and vital signs accurately.
- Assisted physicians with patient examinations and medical procedures.
- Maintained cleanliness and organization of examination rooms and equipment.
- Handled medical supplies inventory and ensured proper stocking levels.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Phlebotomist
Quest Diagnostics
Royal Oak
03.2001 - 02.2003
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Provided excellent customer service while interacting with patients.
- Interacted with patients to gather and record data prior to blood draws.
- Maintained a clean, safe, and organized work environment.
- Monitored inventory levels of supplies used in phlebotomy services.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Adhered to safety protocols during blood collection to minimize risk and ensure patient and staff safety.
- Documented patient information accurately in electronic health records system.
- Verified patient information prior to specimen collection.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Responded quickly and effectively to emergency situations.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Processed samples accurately and efficiently.
- Documented patient information into electronic medical records system.
- Prepared and packaged specimens for courier transport.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Verified collection orders and communicated discrepancies to nurses.
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
Education
Certificate of Technical Studies - Phlebotomy Specializing in Geriatric And Pediatric
Macomb Community College
Warren, MI03-2002
Associate of Science - Medical Assisting
Carnegie Medical Institute
Troy, MI04-2000
Skills
- Patient monitoring
- Electronic health records
- Vital signs assessment
- Patient mobility assistance
- Phlebotomy techniques
- Blood specimen collection
- Infection control protocols
- Effective communication
- Problem solving
- Time management
- Blood glucose testing
- Vital signs monitoring
- Basic nursing care
- Medical equipment operation
- EKG interpretation
- Patient mobility training
- Physical therapy support
- Emergency response
- Feeding assistance specialist
- Acute and rehabilitative care
- Oxygen therapy
- Catheter care
- Patient positioning
- Emotional support
- Patient education
- Specimen collection
- Patient services
- Mobility assistance
- Monitoring patient conditions
- Wound care
- Patient observation
- IV insertion
- Professional bedside manner
- Feeding assistance
- CPR certification
- Active listening
- Restocking supplies
- ADL support
- Medical laboratory procedures
- Patient assistance
- Body mechanics knowledge
- Infection control standards
- Sterilization techniques
- Vitals documentation
- Blood glucose monitoring
- Patient hygiene management
- Compassionate care
- Continuous improvement
- Electronic charting
- Laboratory testing
- Catheter change and preparation
- Meal preparation
Certification
National certified medical assistant
Timeline
Patient Care Technician
Henery Ford Hospital
04.2005 - 12.2013
Phlebotomist
Quest Diagnostics
03.2001 - 02.2003
Medical Assistant
Macomb Pediatrics
01.2001 - 12.2003
Certificate of Technical Studies - Phlebotomy Specializing in Geriatric And Pediatric
Macomb Community College
Associate of Science - Medical Assisting
Carnegie Medical Institute