Elisabeth M. Lamson

• Mentor and role model
• Supported facility-wide compliance and performance improvement activities to meet contract, accreditation, regulatory standards, and achieved best practice patient care and safety outcomes
• Overall responsibilities included conducting inspections and audits to monitor contract and standards compliance, assisting departments with data collection, tracking and trending to monitor improvement actions when indicated
• Created, maintained and reviewed spreadsheets to track compliance with assigned compliance indicators
• Identified potential problems, established priorities, initiated effective problem solving based on clinical knowledge and informed
• Leadership of trends
• Prepared for and responded to internal facility self-assessments and audits conducted to monitor ongoing performance and effectiveness of processes
• Submitted quarterly reports
• Ran CQI & MAC Meetings quarterly.

• Assisting the Health Services Administrator in the delivery of healthcare services of a 1,880+ bed facility for adult and juvenile men and women
• Assisted with Coordinating all services, which include medical, Medication Assisted Treatment, pharmacy services, 24-hour nursing, medical records, x- ray, dental, mental health and discharge Planning services
• Assisted with the supervision of a team of 75+ professionals, including specialty services staff and Independent Contracted Providers
• Assisted the H.S.A. with the selection, hiring and training of all personnel
• Submitted timely and accurate reports regarding patient care billing and incurred expenses related to scheduled and emergency care
• Developed and maintained a positive, professional, collaborative relationship with the Warden and various Delaware County administrative and custody staff.
• Partnered successfully with various other agencies to ensure the contracted health care services maintained compliance with all aspects of the contract and state laws.
• Daily use of an Electronic Medical Record System
• Knowledgeable in Kronos (timekeeping system).

• Assisting the Health Services Administrator in the delivery of healthcare services of a 1,880+ bed facility for adult and juvenile men and women
• Assisted with Coordinating all services, which include medical, pharmacy, 24-hour nursing, medical records, x-ray, dental, mental health and addiction services
• Assisted with the supervision of a team of 65+ professionals, including specialty services staff and Independent Contracted Providers
• Assisted with the selection, hiring and training of all personnel
• Submitted timely and accurate reports regarding patient care billing and incurred expenses related to scheduled and emergency care
• Developed and maintained a positive, professional, collaborative relationship with the Warden and various Delaware County administrative and custody staff
• Partnered successfully with various other agencies to ensure the contracted health care services maintained compliance with all aspects of the contract and state laws
• Daily use of an Electronic Medical Record System
• Knowledgeable in Kronos (timekeeping system).

• Managed the healthcare delivery system of a 1,050 bed adult male Maximum Security Facility with a 7- bed infirmary and 32- bed Intensive Mental Health Unit as well as a 222 bed Minimum-Security Facility in Warren, ME
• Coordinating all services, which include medical, pharmacy, 24-hour nursing, medical records, x-ray, dental, mental health and addiction services
• Supervised a team of 70 professionals, plus specialty services staff and Independent Contracted Providers
• Partner successfully with MEDOC and various other agencies to ensure the contracted health care services maintained compliance with all aspects of the contract and state laws
• Responsible for hiring and training of all personnel and Independent Contractors
• Submitted timely and accurate reports regarding patient care concerns, financial performance and on site budgets for both facilities
• Developed and maintained a positive, professional, collaborative relationship with the Warden and various MEDOC administrative and custody staff
• Ensure compliance with ACA Standards, obtained a 100% on all Mandatory Folders and on-site assessment, 2 audit cycles in a row, for both facilities
• Daily use of an Electronic Medical Record (ERMA) System
• Knowledgeable in Kronos (timekeeping system).

• Managed the healthcare delivery system of a 2,500 capacity Level 4 Facility with a 14-bed infirmary in Carlisle, IN
• Coordinated all services which included pharmacy, x-ray, dental, mental health and addiction services
• Supervised a team of 52 professionals, plus specialty services staff and Independent Contracted Providers
• Collaborated successfully with IDOC, Health Department and various other agencies to ensure the health care services maintained compliance with all aspects of the client contract and state laws
• Responsible for hiring and training of all personnel and Independent Contractors
• Submitted timely and accurate reports regarding patient care concerns, financial performance and on-site budget
• Developed and maintained a positive, professional, collaborative relationship with the Superintendent and various IDOC administrative and custody staff
• Ensured compliance with ACA Standards, obtained a 100% 1 audit period for this facility
• Daily use of an Electronic Medical Record (EMR/EHR) system.

• Provided analytical and research support to Correctional Health Services.
• Coordinated interdisciplinary performance management audits and various administrative projects.
• Tracked audit results and management initiatives; produced reports, briefing and planning documents based on the above referenced activities.
• Managed approximately 10-15 incoming calls, emails, faxes daily from family, legal council, judges, ACT Teams related to patient mental health and medical care concerns (for inmates housed on Rikers Island and the surrounding 5 Borough houses)
• Oversight of subordinate staff members and daily office operations.

Provided analytical and research support to Correctional Health Services.
Coordinated interdisciplinary performance management audits and various administrative projects.
Tracked audit results and management initiatives; produced reports, briefing and planning documents based on the above referenced activities.
Oversight of subordinate staff members and daily office operations.

• Provided extensive analytical and research support to the oversight agency - Correctional Health Services.
• Participated in auditing of the contracted providers Mental Health Services programs in each of the detention facilities located on Rikers Island and in the 5 boroughs.
• Tracked all audit results and management initiatives; analyzed operational processes, epidemiological trends, and service indicators.
• Produced reports, briefing and planning documents based on the above referenced activities.
• Oversaw the work of 5 subordinate staff members.
• Attended meetings with inter-agency and affiliate liaisons.

• Responsible for managing the daily operations of a large motorcycle/retail corporation and its subsidiary Cycle Connection, in Lodi, NJ
• Coordinating activities of data processing, accounting, sales support and reception
• Maintain a database of inventory and customer information
• Proven ability to communicate effectively both written and verbal
• Strong organization and problem-solving skills
• Use and Knowledge of Microsoft Windows, Word 6.0, and Windows for Workgroups 3.11.

• Assigned to the Eric M Taylor Center -EMTC/CIFM on Rikers Island, EMTC is one of 15 facilities within New York City's large jail system
• Duties included but were not limited to: identifying inmates who were considered to be seriously and persistently mentally ill (SPMI) and who were in need of mental health services upon discharge back to their communities
• Screening inmates for program eligibility, completing a comprehensive intake assessment, developing a comprehensive discharge plan, working in cooperation with the NYC Department of Correction and various criminal justice agencies, collecting all mental health documentation and completed any necessary applications (i.e. NYC HRA 1995 Housing Application)
• Ran a weekly discharge-planning group to assist inmates in preparing for their release
• Establish and maintained a working relationship with various mental health providers, Mental Health Courts, ACT Teams, in the 5 boroughs of New York City.