Overview
Work History
Education
Skills
Timeline
Generic

Elisabeth Omiye

Johns Creek,GA

Overview

2
2
years of professional experience

Work History

Hostess

Cafe Intermezzo
02.2024 - Current
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Answered customer questions about hours, seating, and menu information.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Opened and closed seating sections according to volume of guests.
  • Answered phone calls to take orders, give information and document reservations.

Receptionist

Curltopia
06.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.

Hostess

Johnnys NewYork Pizza
12.2022 - 09.2023
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.

Education

Kennesaw State University
Kennesaw, GA
05.2028

High School Diploma -

NorthView High School
Johns Creek, GA
05.2024

Skills

Customer Service

Effective Multitasking

Patience and Empathy

Phone Etiquette

Customer service expertise

Detail Oriented

Interactive communication skills

Exceptional communication

Guest Engagement

Hospitality service expertise

Timeline

Hostess

Cafe Intermezzo
02.2024 - Current

Hostess

Johnnys NewYork Pizza
12.2022 - 09.2023

Receptionist

Curltopia
06.2022 - Current

Kennesaw State University

High School Diploma -

NorthView High School

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Elisabeth Omiye