Elisabeth Reeves
Pahrump,NV
Summary
Reliable Bartender with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
5
5
years of professional experience
Work History
Bar Manager
Rhinestones Country Bar And Dance Hall
Pahrump, NV
02.2022 - Current
- Improved customer service rankings by resolving issues quickly and accurately.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Shift Manager
Chicken Ranch
Pahrump, NV
03.2021 - 10.2022
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
- Exercised composure under pressure and in escalated customer service scenarios.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Cocktail Waitress
Spiegelworld
Las Vegas, NV
06.2018 - 05.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials, and took drink orders.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales significantly by upselling higher-end products to customers.
Education
GED - Building And Maintenance
Sierra Nevada Job Corp
Reno02.2000
Skills
- Verbal and Written Communication
- Dining Room Management
- Legal Compliance
- Cocktail Knowledge
- Staff Training
- Marketing and Sales
- Team Leadership
Timeline
Bar Manager
Rhinestones Country Bar And Dance Hall
02.2022 - Current
Shift Manager
Chicken Ranch
03.2021 - 10.2022
Cocktail Waitress
Spiegelworld
06.2018 - 05.2019
GED - Building And Maintenance
Sierra Nevada Job Corp
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