Versatile and dynamic professional with experience across the Air National Guard, Dorothea Dix Psychiatric Center, and Securitas Security Services USA. Excelled in roles requiring technical order comprehension and exceptional communication skills. Proven leadership in crisis situations and adept at fostering team development. Demonstrates a strong commitment to learning and organizational excellence.
Overview
6
6
years of professional experience
Work History
Aircrew Flight Equipment Technician
Air National Guard
11.2022 - Current
Operated toque tools, gauges and testing equipment to adjust, repair, and replace faulty pieces of equipment.
Maintained repair logs to document all corrective and preventive flight equipment.
Performed flight line AFE preflight and postflight requirements.
Read and interpreted Technical Orders to preform maintenance, service inspections and repairs on all gear.
Managing necessary equipment for pilots and boom operator personnel, including oxygen and survival equipment.
Certify that aircraft is properly configured for mission success.
Operate test equipment, such as oxygen and leakage testers, to ensure proper functionality.
Utilize a computer system to record inventory and upcoming inspection requirements.
Mental Health Worker
Dorothea Dix Psychiatric Center
06.2022 - Current
Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
Documented client progress in confidential files.
Developed rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.
Monitored client progress and provided feedback to families and treatment team members.
Advocated for patient rights and well-being by addressing concerns with appropriate supervisory staff, ensuring that all patients received quality care.
Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
Safely transportation of patients to community healthcare facilities.
Maintain a valid CPR certification as well as other necessary Mental and Behavioral Health certificates and annual trainings.
Security Officer
Securitas Security Services USA
02.2021 - Current
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle and on foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked and verified photo identification prior to granting facility access.
Reported suspicious activities and persons to law enforcement.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Responded quickly to emergency situations to assess and deflect issues.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Trainer
Chick-fil-A
08.2018 - 01.2021
Mentored new hires, resulting in stronger staff development and increased productivity.
Established and maintained quality control standards.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
Learned and adapted quickly to new technology and software applications.
Demonstrated strong organizational and time management skills while managing multiple projects.