Elisabeth Rutkousky
Cincinnati,OH
Summary
A dynamic Senior National Account Manager with a Master's degree in Organizational Leadership and a proven track record in driving growth, managing high-value contracts, and leading teams to deliver exceptional service and results. With over eight years of experience in sales and account management, specializes in developing and executing strategic initiatives that optimize performance, enhance client relationships, and drive revenue growth. Has successfully worked with top-name brands, leading international and global sales and project management efforts, and is known for building strong partnerships that support business expansion and innovation across multiple markets
Overview
11
11
years of professional experience
Work History
Senior National Account Manager
Divisions Maintenance Group
07.2022 - Current
- Manage accounts targeting $4 million in revenue through effective sales strategies and strong client relationship management.
- Expand contract size and locations, achieving a 30% increase in business volume through targeted growth and market penetration strategies.
- Lead $3.5 million nationwide landscaping and snow services RFP for major retail client, covering 905 stores and securing long-term partnership.
- Direct team with dual focus on proactive and reactive management, driving a 20% increase in contract renewals and a 15% improvement in response times.
- Achieve consistent 39% margin on all managed projects by leveraging client relationships and executing projects flawlessly.
- Develop cost-saving strategies, resulting in an 18% reduction in costs across multiple high-profile clients, maintaining service standards and enhancing customer satisfaction.
Partner Executive
Deferit
02.2021 - 06.2021
- Drove growth strategies in the U.S. market, supporting the expansion of Deferit’s bill budgeting platform.
- Developed partnerships with enterprise and mid-market companies, improving cash flow and customer loyalty.
- Led a team of Account Specialists, achieving positive cold-calling results that led to a 20% increase in client acquisition and a 15% conversion rate.
- Led strategic initiatives and served as a key liaison to senior leadership, aligning company offerings with market needs.
Senior Business Development Executive
Serialio
03.2020 - 02.2021
- Led the sales cycle of technology solutions for data tracking, successfully selling SaaS & hardware solutions to end-users, resellers, and service providers.
- Managed product development and client relations, driving growth and establishing Serialio as a leader in its sector.
Sales Executive
SML Group Limited
10.2018 - 12.2020
- Led the sales cycle of technology solutions for data tracking, successfully selling SaaS & hardware solutions to end-users, resellers, and service providers.
- Managed product development and client relations, driving growth and establishing Serialio as a leader in its sector.
Global Account Manager
Avery Dennison
11.2013 - 10.2017
- Successfully developed and executed highly successful account growth strategies for major retail customers
- Managed global development and execution leading to the achievement of $8M
- Executed solutions in Price Management, RFID, and In-Plant Printing and Supply Logistics leading to accelerated performance throughout the global supply chain
- Cultivated strong relationships with customer executives, managed sales pipeline, negotiated contracts and served as the primary point of escalation for account issues globally
- Successfully managed a cross-functional team to create forecasts and insights to optimize long-term opportunities
- International travel to Asia Pacific and South America utilizing strong manufacturing and factory knowledge
Education
Master of Science - Organizational Leadership
Mount St. Joseph University
Cincinnati, OH08.2024
Master of Science - Organizational Communication
Ohio University
Athens, OH06.2012
Timeline
Senior National Account Manager
Divisions Maintenance Group
07.2022 - Current
Partner Executive
Deferit
02.2021 - 06.2021
Senior Business Development Executive
Serialio
03.2020 - 02.2021
Sales Executive
SML Group Limited
10.2018 - 12.2020
Global Account Manager
Avery Dennison
11.2013 - 10.2017
Master of Science - Organizational Leadership
Mount St. Joseph University
Master of Science - Organizational Communication
Ohio University
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