Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elisabeth Silvey

Savannah

Summary

Pursuing full-time permanent employment in property management, community resources, or similar fields. Dedicated learner committed to teamwork, detailed communication, and problem solving. Bilingual in Spanish and English.

Overview

6
6
years of professional experience

Work History

Temporary Employee

BGSF
06.2025 - Current
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Answered and screened incoming phone calls.
  • Greeted residents with cheerfully and professionally.
  • Facilitated routine cleaning of public spaces.
  • Continuous detailed communication with Managers and Maintenance representatives.
  • Guided model unit tours for potential incoming residents.
  • Securely handled security keys when appropriate.

Outdoor Sales Representative

Herb Creek Landscape Supply
02.2025 - 05.2025
  • Increased sales revenue by establishing and maintaining strong client relationships.
  • Enhanced customer satisfaction by providing detailed product knowledge.
  • Partnered with customers to design and manage care for local outdoor gardening and landscaping.
  • Regularly lifted product up to 80lb per item by hand.
  • Received and priced new product prior to customer access.
  • Maintained accurate and detailed knowledge of seasonal local flora and fauna conditions and care.
  • Served as Point of Sale Cashier.
  • Scheduled delivery and installation appointments and ensured processing of required paperwork and fees.
  • Assisted in new employee training and implementation of new or seasonal policies.
  • Designed social media outreach materials related to sales promotions.

Hospitality Agent

Sonder
08.2023 - 03.2024
  • Facilitated property management of 68 city-wide units.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Streamlined check-in processes for increased efficiency and reduced wait times.
  • Contributed to positive online reviews by delivering outstanding service and attending to guest needs in a timely manner.
  • Contributed to the development of staff schedules, ensuring adequate coverage during peak business hours and holidays.
  • Upheld strict adherence to safety protocols throughout the property, contributing to a secure environment for both guests and staff members.
  • Participated in regular team meetings to discuss areas of improvement and share best practices among colleagues.
  • Collaborated with housekeeping staff to ensure rooms were prepared to company standards and ready for guest arrival.
  • Conducted regular inventory checks of essential supplies, ordering replacements as needed to avoid shortages or delays in service delivery.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Conducted regular audits of 3rd party representations (Booking.com, AirBNB, VRBO, etc) and forwarded needed changed to the appropriate personnel.
  • Conducted audit of furniture and amenities and ordered new items for replacement as appropriate.
  • Used Salesforce, CRM, and related platforms to ensure proper customer access and communications.

Live-Out Nanny

Care.com Inc
03.2023 - 08.2023
  • Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
  • Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
  • Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
  • Enhanced children''s emotional well-being by implementing age-appropriate activities and routines.
  • Collaborated with parents in setting developmentally appropriate goals for each child monitoring and tracking progress throughout the year.
  • Transported children safely using proper car seat protocols.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed games and activities using arts and crafts to support learning and verbal skills.

Barista

Starbucks
11.2021 - 01.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
  • Conducted regular quality control checks to uphold highest standards of food and beverage service.

Student Desk Assistant

Georgia Southern University
08.2020 - 11.2022
  • Provided technical support for students using computers, printers, and other equipment in an office setting.
  • Promoted digital literacy by teaching students how to use electronic databases and e-resources effectively.
  • Resolved issues quickly by addressing student concerns or directing them to appropriate staff members when needed.
  • Aligned workflows with institutional priorities by collaborating closely with librarians on various projects related to collection development or facility enhancements.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Hosted student success events, providing adequate decoration and sourcing snacks and drinks for participants.

Student Orientation Leader

Georgia Southern University
03.2021 - 07.2021
  • Managed check-in processes at orientation events, ensuring accurate attendance records were maintained.
  • Led small group discussions focused on important aspects of college life such as study habits and time management strategies.
  • Maintained open communication with administration, providing feedback on orientation events to improve future sessions.
  • Assisted in the design of promotional materials for orientation events, increasing visibility among prospective attendees.
  • Collaborated with fellow Orientation Leaders to ensure a positive and inclusive environment for all participants.
  • Educated incoming students on university policies, procedures, and expectations regarding academics and behavior.
  • Organized campus tours, highlighting key facilities and resources available to students.
  • Promoted university programs and extracurricular activities for increased student involvement.
  • Facilitated icebreaker games and team-building exercises, fostering connections among new students.
  • Designed and published social media outreach for incoming students and families.
  • Facilitated communication with incoming students via email and phone campaigns in a call-center environment.

Team Member

Kid-to-Kid
06.2019 - 08.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Monitored and verified merchandise for proper prices and labels.
  • Ensured compliance with health and safety regulations, conducting regular checks and staff training.
  • Contributed to store's online presence by updating website and social media platforms with current promotions.

Education

No Degree - Communication Sciences And Disorders

Georgia Southern University
Savannah, GA
11-2022

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Excellent communication
  • Organizational skills
  • Calm under pressure

Languages

Spanish
Native or Bilingual
American Sign Language
Limited Working

Timeline

Temporary Employee

BGSF
06.2025 - Current

Outdoor Sales Representative

Herb Creek Landscape Supply
02.2025 - 05.2025

Hospitality Agent

Sonder
08.2023 - 03.2024

Live-Out Nanny

Care.com Inc
03.2023 - 08.2023

Barista

Starbucks
11.2021 - 01.2023

Student Orientation Leader

Georgia Southern University
03.2021 - 07.2021

Student Desk Assistant

Georgia Southern University
08.2020 - 11.2022

Team Member

Kid-to-Kid
06.2019 - 08.2020

No Degree - Communication Sciences And Disorders

Georgia Southern University

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